Technical Program Manager

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 

Role Description: 

As a Technical Program Manager on our Data team, you will work alongside data engineers, analytics, and cross-functional partners to manage the delivery of enterprise-scale data solutions. You will collaborate with stakeholders across Engineering, Product, Analytics, Finance, and Operations to design and execute programs that ensure our data infrastructure, pipelines, and insights are robust, scalable, and business-critical. You will have a direct impact on how we generate, govern, and utilize data to drive smarter decisions across our software ecosystem. This includes powering advanced analytics, reporting, data science models, and operational efficiency. Our ideal candidate is a systems thinker who thrives on aligning people, processes, and platforms in service of high-quality data outcomes. You are comfortable switching between discussing data lineage and ETL pipeline orchestration with engineering to exploring KPI definitions and reporting needs with business stakeholders. You have a bias for action, an eye for root-cause resolution, and a passion for optimizing how data flows through an organization. This role reports to the Sr Director, Data Engineering. 

What you’ll do: 

• Program Delivery: Lead and manage complex cross-functional data programs from concept through execution. Ensure timely delivery of data pipelines, platform enhancements, and analytics tools. Anticipate delivery risks, resolve blockers, and make strategic trade-offs in alignment with business needs.  
• Stakeholder Management: Drive alignment and collaboration across technical and non-technical teams. Navigate competing priorities and influence without authority to ensure business value is delivered.  
• Data Program Governance: Establish repeatable processes for defining scope, managing dependencies, tracking delivery metrics, and maintaining quality across data programs. Champion data documentation, testing rigor, and observability as part of execution.  
• Communication & Reporting: Regularly communicate program status, risks, and outcomes to executive stakeholders. Translate complex data initiatives into clear, business-relevant updates.  
• Continuous Improvement: Identify inefficiencies in data program execution and operational workflows. Drive initiatives to improve data quality, platform reliability, and delivery velocity.  
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• 3–5 years of experience in technical program management, preferably within data or analytics teams.  
• 8+ years of total experience in technical or analytical environments.  
• Solid executive presence and confidence in high-stakes environments.  
• Deep understanding of data platforms, pipelines, and data governance practices. 
• Familiarity with modern data stacks (e.g., Azure Data Factory, Databricks, Snowflake, dbt, Power BI).  
• Ability to manage the full lifecycle of cross-functional data initiatives.  
• Excellent organizational and coordination skills with a laser focus on outcomes. 
• Exceptional written and verbal communication skills.  
• Demonstrated ability to influence teams without direct authority.  
• Skilled at balancing multiple projects and priorities under tight deadlines. 
• Technical degree. 
• PMP or equivalent project management certification.  
• CSM or equivalent Agile certification. 
• Experience using Azure DevOps or similar tools for planning and execution. 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance  
• Paid Maternity/Parental Leave Program  
• Flexible Time Off Program  
• Paid Sick Leave   
• Floating Holidays (2 days/year)  
• Wellness Days (1 day/quarter)  
• 401K Match   
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary of  $144,756 for this role. The full base pay range for this position in our compensation architecture is $108,567 - $180,945. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.