Warehouse Supervisor
Job Details:
Hours: Monday - Friday, 8:00 am - 4:30 pm
Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.
At Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We always seek individuals who share these values and want to further their careers in a unique and rapidly growing organization!
The Opportunity:
We are seeking a proactive and detail-oriented Warehouse Supervisor to oversee logistics and supply chain projects within our 3PL operations. This role requires a strong team player who can collaborate cross-functionally while leading project initiatives. You’ll manage client projects, streamline processes, and ensure timely, cost-effective project execution. The ideal candidate brings a blend of leadership, logistics knowledge, and project management skills.
Responsibilities:
- Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal, by managing, organizing, training, and providing direction for a team of warehouse employees.
- Achieving all operational goals and service levels alongside the operations leadership team.
- Finding creative solutions for day-to-day operational challenges.
- Maintain a safe and healthy work environment, ensuring policies and procedures are followed.
Daily and Monthly Responsibilities
- Supervise the warehouse's daily activities, including order fulfillment, quality assurance, inventory control, and logistics coordination.
- Manage eCommerce order fulfillment while achieving established service levels.
- Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.
- Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects.
- Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.
- Support new client onboarding and creative fulfillment processes.
- May be required to perform other duties to meet the organization's ongoing needs.
- Monitor project timelines, budgets, and deliverables.
- Coordinate with the internal team regarding client projects.
- Present progress updates and resolve issues in real time.
- Identify process improvement opportunities (efficiency, cost reduction, accuracy).
What You’ll Bring to the Team (Required Skills & Abilities):
- 5+ years experience leading an operations team in a warehouse environment
- Ability to learn new technologies and custom proprietary software quickly
- Ability to hire, coach, train, and manage a team of 10 to 50 employees
- An ability to learn and adapt quickly in a fast-paced changing environment
- Detail Oriented, Strong Interpersonal and Communication Skills
- Fluent in English (Spanish is a plus)
- Understanding of OSHA and regulatory compliance is a plus
- High school diploma or equivalent (College degree preferred)
- Experience with Microsoft Excel or Google Sheets
Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.
Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.
Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.
Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.
Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.
Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.
Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.
Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.
High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.
Compensation Range
$55,000 - $70,000 USD
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