Product Manager, Data Enablement

ShopFully is the tech company leader in Drive To Store that connects millions of shoppers with the stores around them. We help people save time and money and make smarter shopping decisions and we support retailers and brands engaging with consumers throughout the customer journey, from online research to in-store shopping.

With our proprietary websites and apps, a network of publishers and digital platforms and our proprietary tech solutions, we reach 200 millions users globally.

We joined MEDIA Central Group in 2023 and we are now a partner to over 500 top retailers and brands in 25 countries across Europe, Australia and Latin America.

We’re a team of over 450 people focused on Digital Retail, spanning 30 different nationalities, with a mission: reinventing local shopping worldwide.

Are you ready to join us?

WHO WE'RE LOOKING FOR 🔍

Play a critical role in defining, communicating, and executing the product strategy. Gather feature requests, schedule releases and coordinate sprints.  Work across multiple functional groups to define and deliver new products and features, as well as identify opportunities to improve existing products.  Be a leader and an influencer, getting cross-functional alignment and driving teams to deliver compelling products that address customer needs, on time and with great quality.

WHAT YOU'LL DO 💪🏻

As a Product Manager you will be responsible for:

Play a critical role in defining, communicating, and executing the roadmap for Flipp’s data products. Understand user problems, design solutions, manage delivery, and measure results.  Work across multiple functional groups to define and deliver new data products and identify opportunities to improve existing data products.  Be a leader and an influencer, getting cross-functional alignment and driving teams to deliver compelling products that address customer needs, on time and with great quality. Gain the experience to grow into a strategic platform product leader.

Listen:

• Gain a deep understanding of and empathy for internal customers’ needs, desires, and pain points through data analysis, product discovery sessions, direct input from stakeholders and conducting research.
• Determine the business value of solving customer problems
• Create ever-evolving artifacts that map the customer opportunity landscape
• Gather specific requirements from stakeholders for new datasets

Vision:

• Effectively triage among potential opportunities leveraging data and strategic context
• Frame customer problems to explain why improvements are needed, and how they fit into the product roadmap/strategy.
• Set the product strategy based on your analysis and get buy-in up-down-across the organization (up to leaders, down to development teams and across to peers & stakeholders).
• Set the team’s Objectives and Key Results (OKRs) 
• Develop and own the product roadmap. Communicate the “what”, “why,” and “how” broadly across the organization.
• Collaborate with other product managers to ensure consistency and compatibility across all Flipp products

Deliver:

• Lead problem definition and solution ideation in partnership with Data Engineering and Analytics. Be the decision-maker on how Flipp’s datasets are designed, ensuring cohesion with our Data platform architecture and analytics strategy
• Validate potential solutions with customers.
• Be accountable for each stage of the development process and final product.
• Accountable for effective product backlog management; develop scope and define backlog items (epics/features/user stories) and prioritize based on the overall product strategy and business objectives.
• Develop appropriate documentation for the product features so they are clearly understood by the development team.
• Define key metrics to measure feature success or failure; ensure measurement is done on every feature, make go/no go decisions based on measurements.
• Track and measure KPIs 
• Keep development on track. Identify risks & blockers and manage them to mitigate their impact.
• Lead the development team to build iteratively and obsessively measure the customer value created through each iteration
• Communicate the business value that is delivered at the end of every sprint.
• Keep stakeholders informed about OKR progress

Team Leadership:

• Work with Software Engineering, Data Engineering, and Product Analytics to function effectively as a cohesive data community.
• Monitor team health and take measures to address any team health issues.
• Lead the development team to define & refine the team’s mandates & KPIs.
• Review the progress made against team milestones with the development team on a regular basis.
• Support & motivate the team to consistently deliver high quality products on time.
• Act as an ambassador for the product and as the primary contact for queries related to the product; represent the team in front of stakeholders and customers.

WHAT YOU'LL NEED 🪄

• 3+ years of product management experience OR product management-adjacent experience (e.g., Agile/Scrum, engineering, analytics
• Strong analysis skills: Understands what questions to ask, and where to ask them. 
• Has demonstrated taking a sound data-driven approach in decision-making (via KPIs and metrics). Aware of the tools at their disposal, and can utilize data to derive the correct conclusions. Able to ask questions to challenge the data and conclusions of others.
• Experienced communicator: Competent listening, verbal, visual, and written communication. Comfortable with presenting their ideas. Documents meetings, actions, ideas, etc. in a way that is easy to follow and understand. Knows some techniques to manage stakeholders and partners effectively.
• Experience working with data engineers and data analysts
• Familiarity with agile/scrum
• Familiarity with Atlassian suite (Jira, Confluence)
• Familiarity with Databricks or similar
• Technical understanding of AWS Cloud infrastructure and data capabilities (data infrastructure, eventing, data engineering, analytics capabilities, dashboarding and querying languages)

WHAT WILL HELP YOU THE MOST 🙌🏻

• High growth expectations and a willingness to push yourself and your colleagues to achieve them;
• Strong communication skills to convey technical concepts and points to non-technical people outside of immediate team;
• Participation in ceremonies and meetings that contribute to the functioning of the team; making suggestions for process improvements within the context of the team; debating with the team and discerning estimations of work items.

WHAT YOU'LL FIND AT SHOPFULLY 

🌎 An opportunity to build your experience in an internationally growing scale-up company;

🕶️ A young and informal work environment;

🏡 Flexible work arrangements encouraging smart and/or full-remote working;

💻 Company laptop and all you need to set up a proper home-working station;

🍕 Meal vouchers (yes, also while working remotely!);

🙌🏻 Annual token to spend on our Welfare Platform.

💡 1.5 hour of Learning Time per week.

🌎 LOCATION: Looking for an exciting international career opportunity while staying in Italy? This is your chance!

ShopFully is part of the same group as Flipp, a leading Canadian company, and we’re looking for talented professionals to join us. You’ll be hired in Italy while working directly within Flipp’s organization, in a fast-paced, innovative environment. 

Since you’ll be collaborating with colleagues across different time zones, a bit of schedule flexibility will help you stay connected with our amazing teams in Canada!

If you’re excited about joining a dynamic, international team, working on cutting-edge projects, and expanding your career globally—without leaving Italy—we’d love to hear from you! 🚀

If you choose to apply for this specific job position and submit your application, which may include personal data such as your identifying details, contact information, curriculum vitae, cover letter, professional qualifications, and/or employment history, please be informed that your data may be shared with our Affiliates*, including Offerista Group GmbH and Flipp Operations Inc. The aforementioned entities will act as joint controllers for the limited purpose of intra-group sharing related to the evaluation of candidates’ applications. This means that your data may be processed by the Affiliate to assess your application and, if deemed suitable, to contact you regarding potential employment opportunities. However, please note that from the moment an Affiliate initiates direct contact with you and engages in any further processing of your personal data beyond the initial intra-group sharing for evaluation purposes, such Affiliate shall act as an independent data controller. In such cases, the processing of your personal data will be subject to the specific privacy policies that can be found here.

* Affiliates shall mean any entity that directly or indirectly controls, is controlled by or is under common control with ShopFully SpA and its Affiliates’ subsidiaries, meaning any entity which is directly or indirectly controlled by the Affiliates.

In such cases, the processing of your personal data will be subject to the specific privacy policies that can be found here.