Director, Client Strategy- Enterprise

Join ShopMy – Powering the Future of Digital Marketing

ShopMy is revolutionizing the future of e-commerce by building the infrastructure for human-led curation at scale.

ShopMy enables brands to launch and scale high-impact, performance-driven creator programs, while empowering the most influential creators to monetize their influence and partner directly with the brands they love. Through this operating system, ShopMy powers consumers to discover and buy the world's best products through premium brands, culture-driving tastemakers, and authentic human curation.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

About The Role:

The Enterprise Director drives strategic growth and revenue expansion within 8-12 high-value Fortune 500 accounts, serving as a trusted advisor to senior decision-makers while executing aggressive upselling initiatives. There is a specific focus on expanding clients’ investment in our Opportunities product.

 

Your Impact to The Role:

Strategic Account Management

• Own and manage relationships with 8-12 enterprise accounts with our largest contract values 
• Serve as the primary strategic advisor and trusted partner to senior decision-makers
• Conduct regular business reviews and strategic planning sessions with key stakeholders
• Map complex organizational structures and identify key influencers across multiple departments and business units

Revenue Growth & Expansion

• Own aggressive annual upsell targets with particular focus on increasing QoQ investment in Opportunities product 
• Create and deliver compelling business cases that demonstrate clear ROI and strategic value for expansion initiatives
• Run enterprise sales cycles to secure dramatically larger investments by navigating complex orgs, building champions, and negotiating deals

Cross-Functional Leadership

• Partner closely with Sales, Product, Client Strategy, and Technical teams to ensure seamless client experience
• Advocate for client needs internally while driving product roadmap discussions and feature prioritization

 

You Are Energized By:

• Challenging and persuading customers to change their mindset and pursue new ways of unlocking revenue growth
• Negotiating complex contract renewals and expansions
• Developing and executing comprehensive account strategies that align with clients' business objectives and drive mutual growth
• Maintaining deep understanding of clients' industries, competitive landscapes, and strategic initiatives
• Providing market insights and competitive intelligence to inform product development and go-to-market strategies
• Contributing to thought leadership content and case study development

 

What We Are Looking For:

• 7+ years of enterprise account management or client success experience with Fortune 500 companies, in which you were directly responsible for the commercial agreements around renewal and/or revenue growth
• Proven track record of consistently achieving annual upsell targets in prior role(s)
• Excellent written and verbal communication skills
• Experience managing complex, multi-stakeholder relationships in enterprise environments
• Exceptional relationship-building and executive presence capabilities
• Strong analytical and strategic thinking skills with ability to translate complex business needs into actionable solutions
• Outstanding negotiation and presentation skills, comfortable presenting to senior executives
• Strong experience managing  enterprise renewal cycles, procurement processes, and contract negotiations
  
  

 

Bonus Points: 

• Experience closing $1M+ deals
• Background in B2B technology, SaaS, performance marketing or professional services preferred
• Proficiency with CRM systems (Salesforce preferred)
• Entrepreneurial mindset with ability to think and act like a business owner
• Resilient and adaptable, able to thrive in fast-paced, high-pressure environments
• Collaborative leader who can influence without authority across all organizational levels
• Strong business acumen with understanding of financial metrics and business operations

Our teammates are provided benefits such as:

• Medical & Dental Coverage at 70%
• Equity in ShopMy
• Flexible PTO
• 14 weeks of parental leave
• Wellness & Social Stipend
• Technology Stipend
• Learning & Development Stipend 
• 401k program (3% automated contribution from ShopMy!)
• Wellhub Membership
• Company retreats
• Opportunity to monetize your influence- all employees build out a ShopMy page!
• Birthday PTO