Patient Coordinator - SPA Sarasota

Sarasota Periodontal Associates located in beautiful Sarasota, Florida is part of a small emerging DSO with a private practice culture!

We are currently seeking a motivated individual to join their team as a Patient Coordinator! Qualified candidates must possess a positive attitude, professional demeanor, and be customer service focused!

Responsibilities:

• Efficiently manage and schedule patient appointments.
• Coordinate with dental professionals and support staff to create a well-organized and effective appointment calendar.
• Serve as the primary point of contact for patients, providing exceptional customer service through phone, email, and in-person interactions.
• Communicate treatment plans, appointment details, and any necessary pre-visit instructions to patients clearly and compassionately.
• Verify insurance coverage for patients and assist in processing insurance claims.
• Provide support in explaining billing procedures and financial obligations to patients, addressing any questions or concerns they may have.
• Ensure accurate and up-to-date patient information by managing the registration process.
• Maintain electronic health records and other relevant documentation in compliance with privacy and regulatory standards.
• Assist in general office tasks, including maintaining a tidy and welcoming reception area, managing office supplies, and supporting other administrative functions as needed.
• Collaborate with staff to create a positive and efficient work environment, contributing to the overall success of the dental practice.
• Address patient concerns or issues promptly and professionally, working to find satisfactory resolutions.
• Act as an advocate for patients within the dental practice, ensuring their needs and preferences are communicated and considered in the delivery of care.

   

  REQUIREMENTS:

• 1+ year Dental industry experience preferred
• Must possess an above average phone demeanor.
• Must be a great listener.
• Must be reliable and dependable.
• Must have a passion for helping others.

Schedule: Monday through Thursday 7:45 a.m. to 5:00 p.m. and Friday 7:45 a.m. to 1:00 p.m.

We offer a competitive compensation package with a robust benefits program that includes the following:

• Medical Insurance
• Dental Plan
• Vision Insurance
• Employee Assistance Plan
• Life Insurance
• Disability Plan
• Paid Time Off
• Paid Holiday Pay
• Retirement Savings Plan with Generous Match
• Learning Environment
• Amazing Culture!

We Keep People Smiling!

Equal Opportunity Employer