Associate Director of Asset Management and Fulfillment

SI-BONE is a fast-growing, publicly traded medical device company that is an industry pioneer in minimally invasive sacropelvic solutions. Our mission is to help patients rise up and reach for the stars, and our vision is to work together as the global leader to make sacropelvic conditions universally recognized and effectively treated through innovation, evidence, education, and advocacy.

Associate Director of Asset Management and Fulfillment

Location: Remote

Travel: up to 15%

Salary range: 

SI-BONE® is focused on helping patients in one of the most under-served, under-diagnosed, and under-treated areas in orthopedics, the sacroiliac (SI) joint. SI-BONE developed an innovative, patented implant to fuse the SI joint. The iFuse Implant System® provides a less invasive alternative to traditional sacroiliac (SI) joint fusion surgery and has been used in over 90,000 procedures to date. 

We are a medical device company that is focused on improving the lives of patients with sacroiliac pelvic conditions. We are looking for people who are passionate about our mission and who are willing to work hard to achieve it. We are also looking for people who are: 

• Agile: We work in a fast-paced environment and need to be able to learn and adapt to change quickly. 

• Creative: We embrace creativity, and we need people who are not afraid to challenge the status quo. 

• Team Players: We roll-up our sleeves and work together as one team to achieve our goals. 

General Responsibilities: 

SI-BONE is seeking an experienced and strategic Associate Director of Fulfillment to lead our global fulfillment operations, ensuring timely, accurate, and compliant delivery of products and assets in support of surgical procedures. This role will oversee fulfillment execution, asset and loaner kit management, and field inventory performance across SI-BONE’s commercial and clinical operations. The ideal candidate is a process-oriented, data-driven leader with a track record of building high-performing teams in the medical industry.

Specific Responsibilities:           

• Fulfillment Management: Lead all order fulfillment processes across commercial, clinical, and consignment channels. Ensure timely shipment and return of surgical kits, instruments, and implants with a focus on accuracy, traceability, and compliance.
• Asset Management: Oversee global assignment, tracking, and retrieval (when necessary) of company-owned surgical assets and capital instruments. Partner with internal stakeholders to maintain asset visibility and minimize write-offs or losses.
• Loaner Kit Management: Drive end-to-end loaner program performance including planning, kitting, delivery, returns, refurbishment, and availability ensuring field readiness and procedural support across all territories.
• Loose Inventory and Ad Hoc Requests: Manage fulfillment and control of loose implant requests and other non-kitted inventory, maintaining tight inventory accuracy and approval workflows.
• Utilization and Reconciliation Reviews: Own the monthly review of field utilization data to validate billing accuracy, ensure timely reconciliation, and drive alignment between operations, sales, and finance.
• Budget and Performance Tracking: Support operational budget development and adherence. Monitor performance metrics, fulfillment SLAs, and inventory turns to drive continuous improvement and cost-efficiency.
• Team Leadership and Development: Build, coach, and retain a high-performing asset management team. Foster a culture of accountability, collaboration, and excellence in service delivery.
• Process Ownership and Continuous Improvement: Own core fulfillment processes and related SOPs. Identify opportunities to streamline operations, reduce cycle time, and improve internal controls through Lean or Six Sigma practices.

Educational Requirements:

• Bachelor’s degree in Supply Chain, Operations Management, Business, or related field; advanced degree preferred.
• 10+ years of progressive experience in medical industry, with at least 3 years in a senior leadership role.
• Demonstrated expertise in field inventory, asset control, and surgical kit logistics.
• Experience working in FDA/GMP-compliant environments and with ERP and inventory tracking systems (e.g., QAD, Oracle, and/or SAP).
• Proven success building and developing high-performing teams.
• Strong analytical, communication, and cross-functional collaboration skills.

Preferred Competencies:

• Deep understanding of the surgical loaner model and its impact on commercial performance
• Ability to drive alignment across all cross-functional teams including but not limited to: Operations, Sales, Finance, Product, Marketing, Quality, Engineering, and Clinical teams.
• Hands-on leadership style, with a bias for action and process ownership
• Comfortable navigating ambiguity in high-growth, fast-paced environments
• Ability to travel up to 15%

Salary range: $130,000 - $165,000. The compensation range for this position is specific to the location and is in good faith what SI-BONE expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Supplemental pay: bonus and stock

There are potential risks associated with the iFuse Implant System. It may not be appropriate for all patients and all patients may not benefit. For additional information on the company or the products including risks and benefits, please visit www.si-bone.com/risks.

We are aware of active recruitment scams using the SI-BONE name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology. We will never ask candidates to cash checks or make a payment in order to be considered for a position. SI-BONE only uses company email addresses, which contain “@si-bone.com” to communicate with candidates.

If you believe you’ve been a victim of a phishing scam, please visit the Cybersecurity & Infrastructure Security Agency at https://www.cisa.gov/be-cyber-smart/report-incident learn how to report it.