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Managing Director of Executive Accounts

New York, NY

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees.

 

Member Company: Lamb Insurance Services 

ABOUT THE ROLE:

The Managing Director, Executive Accounts, will oversee a team of direct reports in the execution of an industry leading Client Services experience to the largest Non-Profit & Human Services clients within Lamb’s book of business. They will play a key role in shaping the direction of our services, enhancing client relationships, and driving business development. This individual will exert their expertise and client-facing skills to facilitate the delivery of exceptional consulting services to our Executive Accounts, ensuring they are well-protected against a variety of liabilities while consequently retaining and increasing revenue to the firm.

ROLE RESPONSIBILITIES

  • Lead and manage a team of Account Managers, and Assistant Account Managers.
  • Develop and implement strategic initiatives to expand Client Services delivery.
  • Build and maintain strong client relationships, acting as a trusted advisor on insurance matters.
  • Attend client meetings, as needed, both in-person and virtually.
  • Collaborate with other senior leaders to align divisional goals with overall company objectives.
  • Stay abreast of industry trends, regulatory changes, and emerging risks to ensure our services remain cutting-edge.
  • Mentor and develop team members, fostering a culture of continuous improvement, development, and professional growth.
  • Oversee the delivery of high-quality consulting services to Executive Accounts, ensuring their risk management needs are met.
  • Drive account rounding opportunities and contribute to the overall growth of the company.
  • Travel as needed to meet with clients and attend industry events.
  • Lead by Example and demonstrate our Core Values: Work Ethic; Effectivity; Caring; Passion; Humility

QUALIFICATIONS

  • Bachelor’s Degree, advanced degree or professional certifications (e.g., CIC, CPCU, RPLU) preferred.
  • Property & Casualty Insurance License
  • Minimum of 10 years’ experience in commercial insurance, preferably in a retail insurance agency, with at least 5 years of experience in a leadership role.
  • In-depth knowledge of insurance products, policies, and market trends.
  • Familiarity with Applied EPIC.
  • Strong analytical, strategic planning, and organizational skills.
  • Excellent communication and people skills, with the ability to build and maintain client relationships.
  • Demonstrated ability to achieve revenue growth targets.
  • Known as an excellent resource for gathering knowledge and expertise while providing training, guidance, and support within the immediate department to facilitate the growth of a team of insurance professionals.
  • Direct experience and proven results of successful scaling of businesses, with an emphasis on customer trust and loyalty within the insurance landscape.
  • Deep data and analytics orientation

Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

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