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International Support Logistics Associate

Copenhagen, Capital Region of Denmark, Denmark

THE COMPANY

Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons.

International Market - Silvus StreamCaster™ radios are in use worldwide, supporting a diverse range of users—from defense organizations and public safety agencies to major live events and leading innovators in drone, robotics, and autonomous systems. Their reliability and adaptability make them the trusted choice for military, law enforcement, and commercial users around the globe.

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”?

International Market - Silvus’ rapid growth is driven by a commitment to research, innovation, and a team of passionate, skilled, and forward-thinking individuals. If you're seeking a rewarding and challenging next step, it’s well worth exploring how Silvus could play a key role in the next chapter of your career.

THE OPPORTUNITY

Silvus is seeking an International Support Logistics Associate who will be responsible for shipping, receiving, and coordinating/maintaining loan inventory, as well as handling RMAs and other sales-related activities. Additionally, the role will involve the planning of logistics for trade shows and other sales-related activities.

This position reports to the Senior Sales Engineer and is full-time, on-site, daily, Monday through Friday. The location for this role is at Silvus’ shipping center in Copenhagen, Denmark.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

ROLE AND RESPONSIBILITIES

  • Manage the scheduling of loan inventory via specialized software systems such as Excel and CRM tools.
  • Manage the cleaning, configuration, preparation, and shipping of loan radios and accessories.
  • Receive, unpack, and process internal RMAs (Return Merchandise Authorizations).
  • Coordinate the return of products for repair.
  • Review and coordinate customer account setup and related paperwork.
  • Assist with RMA shipments as needed.
  • Oversee all aspects of outbound international shipments, including inspection, packing, and paperwork preparation.
  • Maintain and manage Loan Inventory facilities and associated items.
  • Unpack and inspect incoming packages, ensuring all items are properly accounted for.
  • Manage inventory of packaging materials. 
  • Handle the packaging of products for shipment, as well as the coordination of transportation and carrier services.
  • Ensure on-time delivery schedules and provide tracking information for all shipments.
  • Generate metrics reports for loans and RMAs.
  • Assist with administrative tasks and event coordination related to international trade shows.
  • Perform other related duties as required.

REQUIRED QUALIFICATIONS

  • Minimum completion of secondary education (such as GCSEs or an equivalent national qualification; high school diploma or GED). 
  • Minimum 1 year of experience with shipping, receiving, and logistics.
  • 1 year of experience with customer service and/or administrative coordination.
  • Effective communication skills, both verbal and written.
  • Fluent in English, both verbal and written.
  • Effectively handle tasks and projects independently, requiring minimal direction.
  • Proficient internet skills, including the use of email, group messaging, and digital data collection.
  • Valid Driver’s License.
  • Proficient in Microsoft Excel or Google Sheets.
  • Strong attention to detail.
  • Familiarity with CRM systems (e.g., Zoho, Salesforce, etc.).
  • All employment is contingent upon the successful clearance of a background check.

PREFERRED KNOWLEDGE SKILLS AND ABILITIES

  • Experience with FedEx, UPS, and DHL systems and software.
  • Experience shipping commercial goods to international destinations.
  • Detail-oriented and self-motivated.
  • Demonstrate a strong focus on maintaining cleanliness in all work areas.
  • Demonstrated interest in learning about highly technical products and new software systems.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

  • Office environment.
  • Outdoor environment for demonstrations.
  • Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.
  • While performing the duties of this job, the employee is required to do the following:
    • Lift equipment up to 20 lbs. for the set-up of demonstrations and testing.
    • Perform bending and reaching movements to place items on lower and higher shelves.
    • Kneeling or squatting to access lower shelves.
    • Must be able to lift up to 50 lbs. when receiving incoming part shipments.
    • Walking/Moving in the labs.

COMPENSATION

The pay range is NOT a guarantee. It is based on market research and peer data, and will vary depending on the candidate’s experience and qualifications.

US Pay Range

$21 - $25 USD

NOTE - As a U.S. Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen).  Stricter U.S. Citizen ONLY requirements are needed for some Engineering or R&D roles. This generally does NOT apply to International positions; only job postings for positions located in the U.S. Exceptions will be included in the Required Qualifications section of the posted position.

All Employment is contingent upon the successful clearance of a background check.

Silvus is proud to be an equal-opportunity employer, and we value diversity. We do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex (including pregnancy), sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, physical or mental disability, protected veteran status, genetic information, political affiliation, or any other factor protected by applicable federal, state, or local laws.
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.
 
*Silvus does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Silvus Technologies.

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NOTE - As a US Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen).  Stricter U.S. Citizen ONLY requirements (needed for some Engineering or R&D roles) will be included in the Required Qualifications section of the posted position. This does NOT apply to International positions; only job postings for positions located in the US. All Employment is contingent upon the successful clearance of a background check.

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