Senior Product Designer

At Simplify360, it's more than just work. Redefine the future of customer experiences. One conversation at a time.

Simplify360 is now a Nextiva company. Together, Nextiva and Simplify360 are changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

We're building a world class design team, dedicated to envisioning, creating, and building the next generation of business communication experiences. 

We are seeking an experienced Senior Product Designer to join our growing team. As a Senior Product Designer, you will work closely with designers, engineers, product managers, and customers to oversee initiatives and turn strategies, user needs, and product  goals into elegant and enjoyable experiences. You will report to the Director of Product Design and work across all facets and phases of the design process, from discovery to deployment in a collaborative, feedback-rich environment.

The ideal candidate is self-directed, humble, not afraid to ask questions, a team player, and is motivated to continually work towards the best possible design solutions. S/he is an expert in visual communication, modern design trends (namely in the tech industry), and can translate feedback from stakeholders into actionable objectives for design efforts. Our ideal Senior Product Designer lives and breathes functional design perfectly blended with curiosity and artistry to bring to life truly innovative designs.

Principal Duties and Responsibilities include but are not limited to:

• Overseeing our Nextiva design system usage. Ability to work within an existing design system and provide oversight as new components and assets are created.
• As one of the foundational members of the design team, you'll be mentoring others as the team grows and guiding cross-functional peers to grow as a design partner
• Partnering with Product and Engineering to support a broader product strategy.
  • Being inquisitive and always asking questions to truly understand the goals, outcomes and details of each request so that everyone is on the same page.
  • Become an authority on the experience and use your insights to challenge assumptions or directions that you feel may not be optimal.
  • Be very vocal and integrated into the product and development teams helping to lead developers through designs and ensuring there is no confusion.
• Leading other members of a Product Design team. Organizing and overseeing the progress of design as it relates to objectives and  initiatives 
• Rapidly create deliverables (journey map, wireframes, mockups, prototypes, etc.) and execute high fidelity design.
• Work closely with product marketing. Work with marketing to uphold marketing branding standards.
• Encourage and uphold high standards for our product experiences. Provide and solicit feedback from other designers to continuously improve product quality and consistency.
• Understand and respond to data (metric tests, usability studies) to inform design decisions and recommendations
• Design for multiple variations of an asset when necessary for delivery. Be able to fully explain creative choices made to arrive at submitted work, both verbally and in written form
• Stay informed on the latest UI/UX techniques, tools, and patterns and integrate best practices into design projects
• Participate and drive usability studies, utilizing tools such as UserTesting.Com and Pendo.
• Share findings with our team and explain how that will affect your design decisions
• Deliver projects on time, and are able to prioritize high impact design input.

Qualifications:

• Bachelor's in Design or related or equivalent practical experience within the design field
• 8+ years of experience in product design, ideally across multiple product platforms
• 8+ years of interaction design experience
• Current design portfolio, illustrating UX/UI experience 
• Experience working with and maintaining design systems
• Experience analyzing user feedback in both qualitative quantitative formats: user research, a/b tests and other data driven methodologies
• Believes in simplicity as a key product design principle. If you can show how you simplified a complex feature or product – even better. 
• Ability to deliver designs quickly, reacting to tactical high impacting changes and switch quickly to being more strategic, project design planning.
• Strong portfolio, showcasing your foundation in information architecture, ideation, interaction design, visual design, designing for accessibility, and producing high-impact business results
• Meticulous attention to detail in the design and execution of consistent, compelling work
• Strong organizational and presentation skills 
• Previous experience designing for a technology company

Bonus Points For:

• Mobile design experience
• UX experience, certifications, or advanced degree
• Experience in agile methodologies
• Understanding of an A/B testing process and adjusting design based on results
• Interest in emerging technologies in web, mobile, and other digital delivery platforms

Software Proficiency:

• Figma and/or Adobe XD (required)
• UserTesting.Com (not required)
• Miro (not required)
• Pendo (not Required)
• Microsoft/Google products (required)

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Simplify360 India Private Limited (a Nextiva Group Company)