Senior Site Reliability Engineer

At Simplify360, it's more than just work. Redefine the future of customer experiences. One conversation at a time.

Simplify360 is now a Nextiva company. Together, Nextiva and Simplify360 are changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

We are seeking a Senior or Staff Site Reliability Engineer (SRE) to lead initiatives in building scalable infrastructure, improving reliability, and advancing AIOps strategies. Ideal candidates will bring a strong background in both application development and infrastructure, with a focus on performance tuning, automation, and observability. As a senior team member, you’ll shape SRE practices, mentor engineers, and work cross-functionally to ensure our systems are resilient, secure, and future-proof.

Key Responsibilities

• Mentor and guide junior SREs and product engineers across the organization, promoting a culture of reliability and continuous learning.
• Lead efforts to ensure the availability, performance, and scalability of production systems.
• Collaborate with engineering and QA teams to integrate SRE best practices into the SDLC.
• Advance observability through logging, monitoring, and alerting (e.g., Datadog, Prometheus, Splunk), and integrate AIOps tools for intelligent alerting, anomaly detection, and automed remediation.
• Architect and implement disaster recovery, high availability, and failover strategies.
• Champion security best practices across infrastructure and platform layers, leveraging automation and AIOps for proactive thread detection.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• 5+ years of experience in SRE, DevOps, or production engineering roles, ideally with prior experience in product development.
• Deep understanding of distributed systems, system internals, and performance optimization.
• Strong proficiency with containerization and orchestration tools like Docker and Kubernetes.
• Expertise in cloud platforms (GCP, Azure, AWS) and related services (e.g., Compute, Cloud Storage, CloudSQL, GKE).
• Experience with modern observability stacks (e.g., Datadog, Prometheus, Grafana, Splunk).
• Excellent communication and collaboration skills, with the ability to work effectively across teams.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

• Medical 🩺 – Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
• Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
  • Coverage Type - Employee Only
  • Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
  • Free Cover Limit - 1.5 Crore
• Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
• Financial Security💰 - Provident Fund & Gratuity
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Simplify360 (A Nextiva Company), we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

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Simplify360 India Private Limited (a Nextiva Group Company)