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ECommerce Growth Manager

Boston, MA

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

As a Growth Marketing Manager on our Ecommerce Growth Team, you’ll own and optimize critical parts of the digital customer journey, driving measurable improvements in acquisition, conversion, and overall site performance. This role sits at the intersection of marketing, product, analytics, and design—focused on turning insights into action and ideas into shipped experiences.

To succeed, you’ll need strong analytical instincts, a bias for action, and the ability to operate autonomously in a fast-moving environment. You’ll be expected to identify opportunities, build business cases, execute experiments, and drive results—while also helping push the boundaries of how we leverage AI to move faster and smarter.

Key Responsibilities 

  • Monitor site performance and KPIs, proactively identifying funnel drop-offs, friction points, and growth opportunities
  • Own hypothesis generation, testing strategy, and execution for site experiments and personalization
  • Execute self-service updates across site content, product configuration, pricing, and experiences
  • Define and prioritize a roadmap of enhancements and experiments, building clear business cases and handing off well-defined work to product and engineering partners
  • Partner closely with design and analytics to develop, launch, and recap experiments, translating results into actionable insights
  • Continuously improve key areas of the ecommerce experience such as product discovery, shopping paths, checkout and other conversion flows
  • Leverage AI tools and capabilities to accelerate experimentation, automate workflows, and unlock new forms of personalization and self-service optimization
  • Identify and implement scalable ways AI can enhance decision-making, speed of execution, and overall growth impact
  • Collaborate cross-functionally with product, marketing, telesales, and engineering to ensure a seamless and high-performing customer journey

Qualifications

  • 3–6 years of experience in growth, ecommerce, product, or a similar role focused on digital optimization and experimentation
  • A strong data-driven mindset—you’re comfortable digging into metrics, identifying patterns, and making decisions backed by data
  • Proven experience running A/B tests end-to-end, from hypothesis to readout
  • Experience owning or contributing to ecommerce funnels, including landing pages, product discovery, and checkout experiences
  • Demonstrated ability to operate autonomously and execute quickly in a self-service environment
  • Strong collaboration skills and the ability to work across design, analytics, and engineering teams
  • Excellent written and verbal communication skills

And importantly:

  • Proven “AI chops”—you don’t just use AI for basic productivity, but have a track record of applying it to meaningfully improve workflows, experimentation velocity, personalization, or decision-making
  • Experience leveraging AI to enable faster iteration, automate parts of the growth process, or unlock new capabilities in ecommerce or digital experiences
  • A curiosity and drive to push how AI can transform how a growth team operates

What Values You’ll Share

  • Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • Aim High - Always challenging ourselves and others to raise the bar.
  • No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
  • One Team - Taking a highly collaborative approach to achieving success.
  • Lift As We Climb - Investing in developing others and helping others around us succeed.
  • Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

  • A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
  • A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
  • Free SimpliSafe system and professional monitoring for your home. 
  • Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $121,400 - $178,000

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job-related skills, experience, qualifications, work location, and other relevant business factors. 

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

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