Back to jobs
New

Remote - Director, UX

Remote - U.S.

Who is SimSpace:

SimSpace launched in 2015 with a singular purpose – addressing the most urgent and sophisticated cybersecurity challenges to reduce risk for our most vulnerable and valuable infrastructure. The organizations around the world that we depend on every day to keep our loved ones safe and secure. Our healthcare facilities, schools, financial institutions, transit centers, grocery stores, and workplaces just to name a few. To deliver global resiliency, we provide an elite cyber range platform to curate unassailable cyber defenses, data driven decisions, cutting edge training labs, live attack scenarios, and extensive individual and dynamic team readiness training. 

SimSpace works as OneTeam to elevate humanity around the world. We are committed to continuously improving and delivering a cultivated member experience whether that is accomplished through focusing on supporting our client’s teams or our own mission driven SimSpacers. 

We are an international company headquartered in Boston's Fort Point in the U.S. If you are interested in elevating the technology and creative solutions necessary to secure and safeguard our future while working alongside others who share your passion for purpose and development, we want to meet you!

Why should you choose a career at SimSpace?

We are an organization that is focused on building our culture and mindfully enhancing our atmosphere everyday which is why we have collaborated on an integral value system. Our governing philosophy of being Human Centered is deeply embedded within our value system. We apply this philosophy to every one of our internal team members, external clients, and their customers.

Our core values:

  • Serve to Protect – We provide safe space, deliver on the mission, and elevate humanity
  • Acquire Understanding – We seek and provide clarity 10x, cultivate comprehension, and believe information goes both all ways
  • Operate as Innovators – We stay curious, practice consistency over intensity, and continue to be the change we need in the world
  • Teamwork Without Borders – We are never alone, we solve for all, and keep people at the heart of everything we do

We are looking for: an experienced and visionary Director of UX to lead our team of UX Designers and Researchers. This role is a critical leadership position responsible for transforming our UX practice into a strategic driver of our product’s success. As Director of UX, you will be the advocate for our customers’ needs, ensuring that our products are not only visually appealing but also intuitive, easy to use, and impactful to the bottom line. You will have a seat at the table in all major product decisions and collaborate closely with Product Management, Engineering, Sales, and the Executive team to deliver an experience that excites our customers and drives sales win rates.

What will you be doing as Director, UX at SimSpace?

  • Lead and Inspire: Manage and mentor a talented team of UX Designers and Researchers. Foster a culture of innovation, accountability, and excellence in UX practices.
  • Strategic Influence: Represent the voice of the customer in product discussions and decision-making, ensuring their needs and pain points are central to our strategy.
  • Transform UX Practices: Drive transformation efforts to evolve the UX function from a supporting role into a strategic partner. Be the champion of intuitive, self-service workflows that make complex processes simple. Host design-thinking and user story mapping workshops.
  • Collaborate and Communicate: Partner with key stakeholders to align UX initiatives with business goals. Influence decision-making with data-driven insights, user feedback, and design thinking.
  • Partner with Product Management: Work closely with the Product Management team to jointly develop requirements and prioritize features. Ensure UX level of effort and design priorities are considered, influencing the product roadmap to balance user experience with business objectives.
  • Drive Innovation: Introduce innovative, user-centered design solutions that differentiate our products in the market and drive high win rates. Focus on creating delightful and impactful experiences that contribute to revenue growth.
  • Customer-Centric Approach: Oversee user research, usability testing, and data analysis to deeply understand customer behavior and preferences. Translate these insights into design decisions that create value.
  • Design Leadership: Own and refine the design systems, standards, processes, and guidelines for the team to ensure a consistent and high-quality user experience across our products. Balance aesthetics with functionality to meet both customer and business needs.
  • Measurement & Optimization: Define metrics for UX success and leverage quantitative and qualitative data to measure impact, optimize designs, and continuously iterate on solutions.

What are the qualifications to apply? To be successful as Director, UX, you need:

  • Experience: 8+ years of UX design and research experience, with at least 3 years in a leadership or managerial role. Proven track record in transforming UX into a strategic function that directly impacts business outcomes.
  • Strategic Mindset: Ability to balance short-term deliverables with long-term vision. A strategic thinker who can see the big picture while ensuring day-to-day excellence.
  • Customer Advocate: Passion for understanding user needs and behavior, with a strong ability to translate these insights into design that solves real problems. Familiarity with user research methods and usability testing.
  • Collaboration Skills: Exceptional communication and collaboration skills, with the ability to influence and build relationships with stakeholders at all levels. Comfort navigating a cross-functional environment.
  • Innovative Spirit: A creative problem-solver who thrives on bringing fresh ideas to the table and challenging the status quo. Experience in designing self-service workflows and simplifying complex systems is a plus.
  • Technical Acumen: Understanding of modern UX design tools, technologies, and methodologies. Experience working closely with development teams to ensure design fidelity and seamless handoffs.
  • Results-Oriented: Strong focus on metrics and data to drive decisions. Demonstrated ability to show measurable impact from UX initiatives in terms of sales, win rates, and customer satisfaction.

We provide the following:

  • Salary Range $210,000 - $280,000
  • Comprehensive benefits package that start on day one
  • 401k match with immediate vesting
  • Flex time, the time off you need when you need it
  • Equity options at hire and potential for additional based on performance
  • Generous employee referral bonus program
  • Peloton Interactive Wellness Program
  • LinkedIn Learning Membership
  • Monthly reimbursement for meaningful connections with other SimSpacers

SimSpace is an Equal Opportunity Employer:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

SimSpace does not and shall not discriminate based on race, color, religion (creed), gender, gender expression and identity, age, national origin (ancestry), disability, marital status, sexual orientation, or military/veteran status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Research shows that women and people from underrepresented groups only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. SimSpace encourages you to break that statistic and to apply. We look forward to your application!

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact careers@simspace.com.

SimSpace does not accept unsolicited resumes from employment agencies.

Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SimSpace’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.