Director of Revenue Operations

Sirona Medical is hiring a Director of Revenue Operations to help operationalize and scale our Go-To-Market (GTM) strategy. This mid-level but highly visible role is ideal for someone who thrives in a dynamic, fast-paced environment,  bringing systems expertise, cross-functional collaboration, and exceptional judgment to a high-growth, mission-driven team.

Reporting to the Chief Revenue Officer (CRO), you will serve as a strategic partner across Sales, Marketing, Customer Success, Finance, Legal, and Product. You’ll be entrusted with highly confidential information, and expected to operate with the utmost discretion while helping Sirona deliver a seamless and transparent customer experience, from first engagement to successful  implementation and beyond.

The Director of Revenue Operations is a trusted operator at the center of Sirona’s growth engine. This person connects systems, insights, people, and workflows to ensure the entire customer-facing organization is aligned, efficient, and focused on what matters most,  delivering outstanding value to the customers we serve.

Key Responsibilities:

• Administer and optimize Salesforce (Sales & Service Cloud) and HubSpot, ensuring accurate data, efficient workflows, and alignment across the GTM stack.
• Build and maintain dashboards, reports, and automation that inform sales activity, marketing performance, pipeline progression, and customer success operations.
• Manage system integrations and troubleshoot cross-platform challenges that impact operational flow.
• Own and continuously improve the sales proposal development process, including documentation workflows, pricing collaboration, legal coordination, and delivery tracking.
• Partner with Sales and Customer Success to ensure a seamless handoff from closed-won to implementation, and that all internal teams have access to the information needed for smooth customer onboarding.
• Monitor deal desk efficiency, flag friction points, and proactively suggest workflow improvements to speed time-to-value.
• Track and analyze funnel metrics, pipeline health, rep productivity, and conversion trends; deliver timely insights and recommendations to the CRO and executive team.
• Own recurring GTM reporting cycles, including quarterly business reviews, investor/board decks, and CRO-level analytics.
• Maintain high-integrity datasets and reporting discipline to support executive decision-making.
• Establish and maintain processes that improve lead routing, opportunity management, post-sale handoffs, and customer lifecycle tracking.
• Collaborate with Finance on compensation modeling, forecasting, and quota tracking.
• Ensure documentation and policies are up to date and accessible for GTM stakeholders.
• Facilitate onboarding and training for new GTM team members across systems, tools, and operational best practices. 
• Ensure key information (playbooks, documents, KPIs, implementation resources) is accessible to the right team members at the right time.
• Foster cross-functional collaboration through clear communication, mutual accountability, and an openness to feedback and iteration.

Key Qualifications: 

• 6+ years in Revenue, Sales, or Marketing Operations roles with direct cross-functional exposure.
• 3+ years of hands-on administration and optimization of both Salesforce (Sales &Service Cloud) and HubSpot.
• Demonstrated ability to work with sensitive, confidential business information and present insights to C-suite and board-level audiences.
• Proficiency in spreadsheet modeling, KPI tracking, and reporting cadence management.
• Strong judgment, high energy, and a bias for clarity and execution.
• Proven experience in fast-paced, constantly evolving environments with multiple stakeholders.
• A highly collaborative mindset with strong interpersonal skills — you’re equally comfortable in strategic planning meetings and hands-on troubleshooting sessions.

Benefits:

• Stock Options
• Unlimited PTO
• Medical, dental, vision insurance
• Life insurance
• Maternity and Paternity Leave
• 401K matching
• Apple equipment
• Sponsorship for conferences, continuing education, etc
• Dynamic role–technological innovation is at the core of our business
• Growth and learning opportunities from a startup environment include working closely with an international team of scientists, engineers, platform architects, programmers and professionals

The annual US base salary range for this full-time position is $130,000 - $145,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.