Job Application for Engagement Director at Sitreps

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Engagement Director

Arlington, VA

Compensation: $200-$210K Base + $150-$300K Bonus + Equity

We seek driven, outcome-oriented Engagement Directors to join and lead our client delivery team. Engagement Directors manage our engagement teams and lead our projects, setting, directing, and executing against customer requirements, project objectives, and account strategies to deliver value to national security clients. As the lead for project and account direction, expansion, and growth, Engagement Directors are experts in the “so what.” They can see the big picture and understand the needs of decision-makers, program managers, and analysts across the national security space. They manage senior client relationships and high-visibility deployments of our SaaS platform and Advisory Services, demonstrating an ability to be creative, entrepreneurial, and strategic in vision while driving focused, tactical execution.

Engagement Directos roll up their sleeves with our Analyst and Implementation Teams to ensure client success. They are domain and functional experts who understand our clients’ operating environments and challenges and leverage this expertise to architect solutions and ensure smooth execution. Engagement Directors are passionate about our client’s success and ensure excellence in project delivery and platform adoption. They serve as trusted advisors to their customers and drive continual account growth through the delivery of value and a relentless commitment to problem-solving.

The Engagement Director is a savvy relationship manager who understands that part of problem-solving is understanding the client’s point of view and then translating the client’s needs into actionable tasks and exploring areas to expand support to the clients. Engagement Directors have the commitment and experience to keep our client team in continuous touch with the client and orient the delivery team around what the client needs.

Scope of Responsibilities

Deliver business and mission impact to clients
Coach, mentor, and manage engagement manager teams within your client profile
Account for engagement manager team performance and absolutely crush renewal and upsell targets
Leverage our analytic capability and technology to develop persistent data-driven solutions to clients
Work with sales teams to understand client problems and needs, scope new work and develop work statements
Develop engagement work plans and align our teams into an efficient resource plan
Lead complex analytic projects, data and software deployments
Lead and manage client engagement with senior-level relationships
Manage high-quality project execution to ensure delivery exceeds client expectations while smartly employing team resources
Discover valuable insights for our sponsors’ business and present them in a concise and compelling manner to executives
Lead, mentor, train, and provide quality assurance for Business Analysts
Translate client’s business challenges into software use cases
Drive the adoption and persistent use of client's solutions
Collaborate with Product Managers to configure client’s SaaS platform for user needs
Develop a deep understanding of client workflows to inform the configuration of our data and technology
Identify and scope expansion opportunities within existing accounts
Regularly assess individual and team performance to reduce cognitive biases and refine products and internal processes

Required Skills:

6+ years of experience in client engagement in private sector work and/or consulting
Demonstrated ability to lead teams of high-performers in delivering client-focused work
Demonstrated ability to capture value and execute sales and renewals
Subject matter expertise with one of the following: national security strategy and policy, supply chain risk management, industrial base, and market assessments, technology scouting and innovation markets, federal budgeting and procurement processes, government contracting landscape; AND/OR experience in management consulting, advisory services, software-as-a-service (SaaS), information services, analytical tools, or data analytics industries
Strong business acumen, excellent professional demeanor with a willingness to work outside of your comfort zone without hesitation
Exceptional ability to visualize and present complex information and concepts, with experience in how national security clients prefer to receive information
Referenceable history of exceptional performance
Detail-oriented with outstanding verbal and written communication skills
Ability to manage multiple work-streams and projects from start to finish, to learn quickly, and to work independently

Desired Skills:

Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship
Experience in or exposure to the nuances of a startup or other entrepreneurial environment
MBA or advanced degree from a top-tier institution

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Engagement Director

Engagement Director

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