Back to jobs
New

Director, People Operations + Employee Experience (Hybrid / Boston)

Boston, MA

Director, People Operations + Employee Experience (Hybrid / Boston)

FULL-TIME / Onsite in Boston (4+ days onsite)

Ideal start timeline: August 24th or sooner 

____________________________________________________________________________

Skedda is a leading global workplace management platform, serving over 7,000 customers including Toyota, Siemens, Mercedes-Benz, MIT, and Harvard University. The company is a key player in shaping the future of the modern workplace experience with interactive floor plans, desk and meeting room booking, visitor management, rich utilization analytics, and integrations with Slack, Microsoft 365, and Google Workspace. Each year, Skedda wins awards from G2, Capterra, GetApp, and SoftwareAdvice.

Role overview

We are looking for an experienced people operations professional to manage and execute our People Operations processes across 110+ teammates worldwide. This role is responsible for leading and continuously improving all aspects of the hiring and employee experience across our globally distributed workforce, as well as closely partnering with leadership on People strategy, organizational effectiveness, and employee experience. This role reports directly to the VP, People and Operations and is expected to be in our Boston office near Downtown Crossing 4-5 days per week. 

You'll be helping to keep the engine running behind the scenes. From creating seamless employee experiences to improving the systems and processes that support our growth, you'll play a critical role in ensuring the business can scale while preserving the culture that makes Skedda a great place to work. You'll have the autonomy to identify opportunities, solve problems, and create the direction of People Operations at Skedda.

What You’ll Own

People Operations

  • Own all employee lifecycle processes, including onboarding, offboarding, promotions, transfers, organizational changes, and terminations.

  • Lead end-to-end People Operations for a global workforce consisting of U.S. employees, international contractors, and Employer of Record (EOR) employees across multiple countries.

  • Partner with talent acquisition on compensation benchmarking for open roles, top of funnel resume review, offer deck creation, and data analysis to continuously improve our hiring process

  • Own company engagement initiatives, including quarterly employee engagement (eNPS) surveys, analysis, and action planning.

  • Manage annual open enrollment and ongoing benefits administration

  • Own our performance management process, including our mid-year and EOY performance reviews.

  • Ensure compliance with federal, state, and international employment laws and HR best practices.

  • Maintain employee records and ensure data integrity and compliance across HR systems.

  • Own creating a great office experience for our community at our Boston headquarters 

  • Develop, document, and continuously improve HR processes to support company growth and operational excellence.

About you

  • You’re a strong verbal and written communicator

  • You’re a systems thinker who can help bring clarity to complex ideas

  • You keep customer needs top of mind during your design and decision making process

  • You can balance a pragmatic problem solving approach with a strong attention to detail

  • You welcome feedback to improve your skills and work

  • You take initiative and work with a healthy sense of urgency

Skills & Experience

  • 5+ years of progressive HR or People Ops experience, ideally in a fast-growing, startup SaaS environment
  • Experience supporting globally distributed workforces, including hybrid employees, remote employees, contractors, and Employer of Record (EOR) teammates 
  • Strong knowledge of U.S. employment law; exposure to international employment practices is a plus.
  • Experience administering performance management, employee engagement, benefits, and employee lifecycle programs.
  • Demonstrated ability to lead cross-functional projects and implement scalable HR processes.
  • Experience with HRIS, ATS, and employee engagement platforms, ideally Rippling, Lattice, and Remote.com
  • Experience running and reviewing background checks 

Benefits

  • Competitive salary, benefits package, and paid time off
  • Flexible schedule 
  • Creative and collaborative work environment
  • Direct exposure to the leadership team across departments
  • Be empowered to leave a significant mark on our culture, employee experience, and the way our company grows

About us

We’re an international team from 20+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly. 

At Skedda, our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues: 

  1. We are a community
  2. Quality is at our core
  3. Take ownership
  4. Create momentum every day
  5. Tackle hard problems
  6. Be curious

We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!

To learn more about Skedda, please visit https://www.skedda.com/careers.





Create a Job Alert

Interested in building your career at Skedda? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Skedda’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.