Back to jobs

Service & DCH (Dining, Commute, Housing) Operation Specialist

West Lafayette, IN

About SK hynix America:

At SK hynix America, we are at the forefront of semiconductor innovation. As a global leader in HBM, DRAM, and NAND flash technologies, we develop the advanced memory solutions powering everything from advanced mobile technology to massive AI data centers. With major investments in the U.S. and a leading position in the global AI revolution, we build the critical infrastructure of the digital landscape and remain committed to sustainable operations. We invite innovative minds to be part of our journey. Here, you will be part of a collaborative team pioneering the next generation of memory technologies, expanding our market footprint, and defining the future of computing.

Work Model: Onsite

Job Overview:

SK hynix is seeking a dedicated Service & DCH Design Specialist to lead employee welfare services for the Indiana Fab (IN FAB) campus, covering both the construction setup phase and full-scale operations. The primary mission is to manage interim services during the construction period, select and manage operating partners (vendors) for dining, commuting, housing, and support facilities, elevate service quality, and operate budgets efficiently to maintain a Global Top-tier Campus Life from day one through maturity.

Responsibilities:

  • Manage cafeteria, micro-market, and vending machine operators, overseeing menu development, pricing negotiations, food safety, and quality performance (KPIs).
  • Oversee the operation of internal/external shuttle buses and business vehicles, driving route optimization and the introduction of new mobility solutions.
  • Manage employee housing check-in/out procedures and living conditions, and oversee cleaning and supplies operations for office and common areas.
  • Handle general affairs tasks including corporate golf memberships, executive vehicle and driver management, company-wide event support, and telecommunications policy establishment.
  • Conduct regular employee satisfaction surveys, analyze VOC data, and establish and execute concrete service improvement plans.
  • Plan department expenses and investment budgets, analyzing execution details to enhance cost efficiency.
  • Develop and refine operational manuals and Business Continuity Plans (BCP) for emergencies such as supply chain disruptions or natural disasters, facilitating training.
  • Enhance the Employee Service Portal (EGSS) functions and support data-driven decision-making for services.
  • Continuously refine operational manuals to facilitate seamless execution of all support services.

Qualifications:      

  • Bachelor's degree in Hospitality, Food and Nutrition Science or a related field.
  • Minimum of 3 years of practical experience in large-scale facility service operations.
  • Proven track record in managing multiple vendors (dining, cleaning, transportation) and negotiating contracts.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) and service management software.

Preferred Qualifications:

  • Bilingual proficiency in Korean and English is highly desirable.
  • Understanding of U.S. local service culture and regulations.
  • Experience in Service Design or Customer Experience (CX) improvement projects.
  • Experience in ESG management or Wellness campaign operations.
  • Problem-solving capabilities to manage and resolve operational issues.

Requirement:     

  • Must be authorized to work in the United States without restrictions or future sponsorship.
Benefits:       
  • Top Tier health insurance at no employee cost
  • Paid day offs: Paid Time Off, Company Holidays, Parental Leave, Happy Fridays
  • 401k Matching
  • Flexible Spending Account (FSA) for Health Care & Dependent Care
  • Educational reimbursement up to $10,000 per year
  • Donation Matching and volunteering opportunities
  • Corporate discount programs

Equal Employment Opportunity:

SK hynix America is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information, or any other status protected under federal, state, or local applicable laws.

In compliance with federal law, SK hynix America also participates in the federal E-Verify program. Upon accepting an offer of employment, all newly hired individuals will be required to complete Form I-9, which includes verifying identity and legal authorization to work in the United States. Please review the official government posters detailing your rights and protections prior to applying:

Create a Job Alert

Interested in building your career at SK hynix America? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Employment

Select...
Select...

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SK hynix America’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.