Medical Office Manager

Job Description

About Skilled Wound Care:

Skilled Wound Care is a leading national surgical physician group dedicated to providing exceptional wound care services to patients in nursing homes. We are committed to improving patient outcomes and enhancing the quality of life for those we serve. We foster a collaborative and supportive work environment where every team member plays a crucial role in our mission.

About the Role:

We are seeking a highly motivated and experienced Medical Office Manager to lead our administrative team and support the continued growth of our organization. The Office Manager will play a vital role in ensuring the smooth and efficient operation of our headquarters by overseeing daily administrative tasks, implementing office policies, managing resources, and supporting our team. This is a hands-on role with both administrative and strategic responsibilities, offering the opportunity to make a significant impact on our organization.

Responsibilities:

• Office Operations Management: Direct all office operations, including coordinating support services (e.g., IT, facilities management), managing vendor relationships, and ensuring a well-maintained and functional office environment. Implement and update office policies and protocols as needed to optimize efficiency and compliance.
• Team Leadership & Development: Supervise, mentor, and evaluate the performance of administrative staff. Foster a positive and productive team environment. Conduct regular performance reviews and identify opportunities for employee training and development.
• Resource Management: Oversee office supply inventory, manage business phone systems, and ensure efficient utilization of office resources. Develop and manage the office budget.
• Documentation & Reporting: Organize and maintain important company documentation and reports, ensuring accuracy and accessibility. Prepare reports as requested by management.
• Policy & Procedure Updates: Develop, implement, and maintain office policies and procedures to ensure compliance and best practices.
• Performance Review Management: Manage the performance review process for administrative staff, providing constructive feedback and setting goals for improvement.
• Employee Training / Development: Identify training needs and facilitate professional development opportunities for administrative staff.
• Special Projects: Contribute to special projects as assigned by management, such as office renovations, event planning, or process improvements.

Requirements:

• 3-5+ years of experience as an Office Manager in a healthcare setting.
• Bachelor’s degree required.
• Proven ability to manage a team and foster a positive work environment.
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.  
   
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate effectively.  
   
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and [mention any specific software used, e.g., EMR systems, project management software].  
   

Benefits:

• Health, Dental, Vision Insurance
• Generous 401 K plan
• Paid time off
• Life Insurance

Pay:

• 65k-75k annually with additional potential bonus based on performance

Great Place to Work® Certified!

Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it’s a great place to work – 39%  higher than the average U.S. company.

Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring.

Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.