Healthcare Senior Administrative Coordinator

Job Description

About Skilled Wound Care:

Skilled Wound Care is a leading national surgical physician group dedicated to providing exceptional wound care services to patients in nursing homes. We are committed to improving patient outcomes and enhancing the quality of life for those we serve. We foster a collaborative and supportive work environment where every team member plays a crucial role in our mission.

Job Summary:

We are seeking a highly organized and detail-oriented Senior Medical Administrative Coordinator to provide crucial support to our medical business office operations in Playa Vista. This role will be responsible for a wide range of administrative tasks, ensuring efficient workflow, effective communication, and a smooth operational environment for our physicians, nursing home staff, and other stakeholders. The Senior Administrative Coordinator will play a key role in maintaining compliance, supporting quality assurance initiatives, and contributing to process improvement efforts.

Responsibilities:

Administrative & Operational Support:

• Manage and coordinate day-to-day administrative operations, ensuring efficiency and accuracy.
• Serve as a primary point of contact for internal and external inquiries, providing professional and timely responses.
• Maintain and organize files, records, and other essential documentation, both physical and electronic.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare agendas, meeting minutes, and other administrative documents.
• Manage office supplies and ensure adequate inventory levels.
• Support the smooth operation of the facility in Playa Vista, managing any maintenance or safety concerns.

Compliance & Quality Assurance Support:

• Maintain awareness of relevant healthcare regulations and assist in ensuring administrative compliance.
• Support quality assurance initiatives through accurate record-keeping and administrative follow-up.
• Assist in the implementation of best practices to enhance service delivery.

Customer Service & Communication:

• Provide exceptional customer service to physicians, nursing home staff, patients, and other stakeholders, addressing their administrative needs effectively.
• Facilitate clear and effective communication between different departments and external parties.
• Build and maintain positive working relationships with all stakeholders.

Process Improvement & Standardization Support:

• Assist in the development, implementation, and maintenance of standardized administrative operating procedures and protocols to ensure efficiency and consistency.
• Contribute to the identification of areas for process improvement and assist in implementing changes.
• Maintain meticulous attention to detail in all administrative tasks and procedures.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred.
• Required to be in office daily in Playa Vista, CA.
• Prior experience working within a tissue laboratory is a plus.
• 3+ years of experience in an administrative support role, preferably in a healthcare or related setting.
• Strong organizational, time management, and prioritization skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy

Benefits:

• Health, Dental, Vision Insurance
• Generous 401 K plan
• Paid time off
• Life Insurance

Pay:

• 55 k - 70k annually with additional potential bonus based on performance

Great Place to Work® Certified!

Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it’s a great place to work – 39%  higher than the average U.S. company.

Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring.

Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.

 

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