Healthcare Call Support Representative

Description

The Healthcare Call Support Representative will be responsible for calling Physicians for support. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist our Physicians. 

This is a Part Time Position. Working hours are 5pm to 9pm (California USA Time Zone)

Responsibilities:

• Interacting with our Phyisicians over the phone
• Handles a high volume of incoming calls.
• Responds to questions and concerns and directs them to appropriate party.
• Provides on-going communication. 
• Communicates effectively with physicians and physician staff.
• Handling mail and other correspondence.

Requirements:

• At least one year of healthcare customer support
• Working knowledge and experience with medical terminology
• Attention to detail
• Excellent customer service skills exhibiting good oral and written communication skills
• Ability to multi-task and navigate between multiple computer systems simultaneously
• Ability to handle a large volume of incoming calls
• Highly self-motivated and directed with the ability to solve problems
• 1-2 Years of experience

Pay:

• $5-6/hr