Back to jobs

Senior Financial Analyst

Somerville, Massachusetts, United States

At SmartBear, we believe building great software starts with quality – and we’re helping our customers make that happen every day. Our solutions, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Senior Financial Analyst, Zephyr (Atlassian Marketplace) 

  • Provide financial analysis and forecasting for Zephyr products within the Atlassian Marketplace. 
  • Develop data-driven insights to support strategic investment decisions, pricing changes, and retention improvement to accelerate growth. 
  • Partner with GTM, product, and engineering to optimize financial performance. 

Product Intro 
Zephyr is SmartBear’s market-leading test management solution natively integrated into the Atlassian ecosystem. Used by thousands of Agile teams globally, Zephyr enables planning, tracking, and reporting on testing directly inside Jira. It is one of the top-grossing and most widely adopted test management apps on the Atlassian Marketplace. Supporting Zephyr means contributing to a flagship product with significant recurring revenue, strong market presence, and continuous innovation. 

About the Role 
As part of the Finance team, the Senior Financial Analyst will collaborate with Product Management, Sales, Product Marketing, Demand Generation, and Customer Success teams to optimize the performance of our Atlassian Products thru data driven analysis. 

  • Maintain and enhance financial models to support billing forecasting, ARR growth targets, and long-term planning for the Zephyr product portfolio. 
  • Analyze product performance, pricing trends, and marketplace dynamics to guide decision-making across Finance, GTM, and Product teams. 
  • Own and improve financial reporting packages, dashboards, and KPIs specific to Atlassian Marketplace operations. 
  • Work closely with Sales and key channel partners to remove the friction from the Sales process. Provide data driven insights to drive more successful outcomes, including dual license extensions, deal volume insights, standardize overall operational mechanics, and analyze renewals pool dynamics. 
  • Partner with Marketing to understand the core funnel metrics, the buying journey and the key indicators to lead to the purchase decision. 
  • Collaborate closely with Product Management to assess new feature investments, product packaging scenarios, and ROI analyses. 
  • Partner with Atlassian’s Marketplace team to identify data quality issues, improve visibility (eg quote), and understand how Atlassian’ billing engine impacts our revenue mix (grace period, transaction type etc). 
  • Partner with Customer Success and Sales to understand product usage trends and identify potential customer churn risks.   
  • Identify opportunities to improve financial processes, automation, and data integrity. 

We are looking for you if you have: 

  • 5+ years of experience in financial analysis, ideally within SaaS or marketplace-based business models. 
  • Strong modeling and analytical skills with advanced proficiency in Excel and financial systems. 
  • Experience working with billing and ARR forecasting and subscription metrics. 
  • Ability to interpret complex data and communicate insights clearly to senior leaders. 
  • Experience partnering cross-functionally with GTM, Product, and Engineering teams. 
  • Knowledge of Atlassian Marketplace metrics or other e-commerce SaaS product financials is a plus. 

Why you should join the SmartBear crew: 

 

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

  • Our main goal at SmartBear is to make our technology-driven world a better place.
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway, Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
  • We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

 

#LI-ES1

#LI-hybrid

 

 

At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact. 

We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options.  You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive. 

Your SmartBear total rewards compensation package includes base salary and may also include a performance bonus plan. The base salary range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.

Estimated Base Salary Range

$90,000 - $105,000 USD

Create a Job Alert

Interested in building your career at SmartBear? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

What State do you currently reside in?

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be maintained in a confidential file.

As set forth in SmartBear’s Equal Employment Opportunity policy, we do not discriminate on the basis of any group status under any applicable law.

Veteran Status: 

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability: 

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. To measure this, we must ask applicants and employees if they have a disability or have ever had one.

Completing this form is voluntary. Your answer is confidential. No one who makes hiring decisions will see it. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

 

Select...
Select...