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Vice President, Product Management

Remote; Somerville, Massachusetts, United States

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit.

At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

The Role

The way software gets tested is changing faster than at any point in the last decade. AI agents are beginning to write tests, execute them, triage results, and evaluate tooling — without a human browsing a marketplace. SmartBear’s Test Management portfolio, including Reflect and Qmetry, sits at the center of that shift.

We’re looking for a VP of Product Management to lead this business. You’ll own strategy, roadmap, growth, and execution for a group of SmartBear’s test products and you’ll define how quality and testing integrate into developer workflows at scale. This is not a role for someone who views AI as a roadmap feature. It’s a role for someone who has a credible, specific point of view on where agentic testing goes, has shipped product decisions that reflect that view, and can build the organizational and GTM muscle to get SmartBear there.

This is a senior product leadership role with direct customer and partner exposure, meaningful people leadership responsibility, and high visibility inside the company.

Location: Flexible / Remote

Reports to: SVP, Product Management

What We’re Looking For

  • AI product experience, not just fluency. You’ve made bets on where AI changes buyer behavior, shipped something, been wrong, and updated. You understand the difference between AI features and AI-native product architecture. You have a point of view on how agentic workflows are reshaping how software gets tested and how tools get discovered and selected by buyers who may not be human.
  • Executive-grade GTM partnership. You’ve been in deal conversations, not just informed about them. You’ve made product decisions that changed revenue outcomes; accelerating deals, adjusting pricing or packaging, or shaping how the product shows up in market. Sales and marketing teams have trusted you as a strategic partner, not a gatekeeper.
  • Proven people leadership at the VP level. You’ve led a team that includes PM managers, not just individual contributors. You know how to develop a management layer, make hard people calls, and calibrate performance at scale. Four to six reports, some of whom manage others, is the right level of complexity for where you are in your career.
  • Deep enough domain fluency to be credible from day one. You understand the QA ecosystem; how teams work, where the pain is, how testing tooling integrates with CI/CD pipelines and platforms like Jira and Atlassian well enough to earn respect from engineers and enterprise buyers without a ramp period.
  • Strong ecosystem and partner instincts. You’ve built or significantly shaped a product strategy in a platform-dependent context. You understand the tension between integration depth and product differentiation, and you’ve navigated partner relationships that are both strategic and competitive.
  • 10+ years of product management experience, including leading product teams in SaaS or enterprise environments. Testing, developer tools, or enterprise workflow experience is a strong plus.

What You’ll Do

Product Strategy & AI Leadership

  • Define and execute product strategy for SmartBear’s test portfolio, with a clear view of where AI and agentic workflows are changing the competitive landscape.
  • Own the roadmap for how testing and quality integrate into SDLC workflows and how SmartBear’s products get discovered, evaluated, and selected in an increasingly AI-mediated buying environment.
  • Ensure product architecture and positioning keep pace with the shift from human-driven to agent-driven tool evaluation, including API surface, integration depth, and structured metadata that make products accessible to agentic orchestration.
  • Align product strategy with SmartBear’s Application Integrity evolution and ensure coherence across Reflect and Qmetry and the broader portfolio.
  • Engage directly with customers, partners, and external stakeholders to keep strategy grounded in real-world usage and adoption dynamics.

Growth & Business Outcomes

  • Drive adoption, retention, expansion, and revenue growth for your products, with accountability to portfolio-level targets.
  • Partner closely with GTM teams on pricing, packaging, and ecosystem strategies and serve as a key voice in how Test Management shows up in market.
  • Optimize across product-led and sales-led growth motions, including AI-influenced discovery and evaluation paths.
  • Identify expansion opportunities across customers, channels, and partner ecosystems, including positioning within platforms where AI agents recommend tooling.

People & Execution Leadership

  • Lead and develop a team of Product Managers, including PMs who manage others.
  • Set clear expectations for roadmap quality, discovery rigor, and execution discipline and hold the team to them.
  • Partner with Engineering and UX to deliver high-quality, reliable releases on a consistent cadence.
  • Build operational muscle: quarterly planning, cross-team alignment, and a PM org that runs without hand-holding.

Cross-Functional & Partner Collaboration

  • Work closely with Sales, Marketing, and Customer Success on GTM alignment, enablement, and external narrative.
  • Serve as a key product voice in customer, partner, and analyst conversations, owning the external story, not just informing it.
  • Build and maintain partnerships with key technology and channel partners, including Atlassian and relevant platform ecosystems.
  • Ensure feedback from outside the building consistently informs roadmap decisions.

The Environment

SmartBear is a PE-backed, financially disciplined company that operates with the rigor and business ownership mindset that comes with that context. This role is for someone who thrives when they must build a case for investment, defend a roadmap under real financial constraints, and measure success in business outcomes, not just product output.

Why This Role Matters

The testing space is being reshaped. AI is changing not just how software gets tested, but how testing tools get discovered, evaluated, and bought. SmartBear’s test products are a critical growth engine, and this VP will determine whether we lead that shift or chase it.

The right leader will bring a specific point of view on where agentic testing goes, the operational discipline to run a high-performing PM org, and the GTM credibility to be a trusted voice with sales, customers, and partners. That combination is rare. If that’s you, this is the role.

Why you should join the SmartBear crew 

  • You can grow your career at every level. 
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know? 

  • Our mission at SmartBear is to make our technology-driven world a better place. We are committed to ethical corporate practices and social responsibility across the communities we serve. 
  • SmartBear is headquartered in Somerville, MA, with offices around the world, including Galway, Bath, Wroclaw, and Bangalore. 
  • We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work. 
  • SmartBear is an equal opportunity employer committed to fostering an inclusive workplace where all individuals are treated with respect and dignity. 

 

At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact. 

We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options.  You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive. 

Your SmartBear total rewards compensation package includes base salary and may also include a performance bonus plan, as well as equity (if eligible). The base salary range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.

Annual Cash Compensation

$215,000 - $250,000 USD

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