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Solutions Engineer II- API

Somerville, Massachusetts, United States

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit. 

At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

Summary 

  • Partner with enterprise organizations to modernize API development and governance through SmartBear's API Lifecycle Management solutions. 
  • Lead technical discovery, demonstrations, proof of concepts, and customer workshops. 
  • Collaborate with Sales, Product, Engineering, and Customer Success as a trusted technical advisor. 

Product Introduction 

Swagger is the industry-leading API Lifecycle Management solution built on the OpenAPI Specification, helping organizations design, document, govern, test, and manage APIs across the software development lifecycle. 

About the Role 

  • Partner with Sales throughout the technical sales cycle including discovery, demonstrations, proof of concepts, and evaluations. 
  • Consult with architects, developers, and engineering leaders on API strategies. 
  • Deliver compelling demonstrations showcasing Swagger's capabilities. 
  • Translate complex customer requirements into practical technical solutions. 
  • Collaborate with Product Management, Engineering, and Customer Success to share customer feedback. 
  • Develop reusable technical assets while expanding expertise in APIs, cloud technologies, and DevOps. 

We are looking for you if you have 

  • 4+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Software Engineering, or another customer-facing technical role. 
  • Strong understanding of REST APIs, OpenAPI Specification, API development, and modern software architecture. 
  • Experience delivering demonstrations and proof of concepts for enterprise customers. 
  • Working knowledge of CI/CD, cloud technologies, DevOps, or application integration. 
  • Strong communication, discovery, and consultative problem-solving skills. 
  • A passion for helping customers solve technical challenges while partnering across Sales, Product, and Engineering. 

Why you should join the SmartBear crew 

  • You can grow your career at every level. 
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know? 

  • Our main goal at SmartBear is to make our technology-driven world a better place. 
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway, Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. 
  • We've won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work. 

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious. 

#LI-AS1

At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact. 

We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options.  You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive. 

Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.

Estimated Annual Cash Compensation (Base + On-Target Commission):

$138,000 - $143,000 USD

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In connection with recruitment and interviewing, SmartBear may use technology-enabled tools, including tools that leverage artificial intelligence or machine learning, to assist with interview facilitation, note-taking, evaluation support, or skills-related insights. Participation in the use of such tools is voluntary and subject to applicable notice and consent requirements, where required by applicable law.

SmartBear does not use such tools to make automated employment decisions, and any outputs, scores, summaries, or insights generated by these tools are used solely as decision-support information and are reviewed by human decision-makers as part of a broader evaluation process. While the initial screening process of finding suitable Candidates may be automatic, any employment decision will be made by our team.


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