Closing Specialist

Great Place to Work Certified, August 2022 - August 2023 USA

Position Overview:

The Closing Specialist  reports directly to the Closing Department Manager. The primary duties are ensuring all required documents are present and accurately completed before the loan enters the closing process. Responsible for validating the accuracy and completeness data across key documentation and the loan application and “approving and committing” documents in the Closing Guidelines and Procedures. This position is responsible for reviewing documentation including but not limited to, entity/business documentation, guarantor documentation, location documentation, insurance documentation, use of proceeds documentation, financial documentation, UCC search, SBA Form 1919 and Credit Memo.  Ensure the loan is properly packaged and within the guidelines of the SBA and the Bank’s Packaging Guidelines and Policies. Facilitate clear communication between the loan closing department and other relevant departments to address any outstanding issues promptly. Stay updated on regulatory requirements and compliance standards to ensure adherence throughout the loan closing process. 

The ideal candidate is detail oriented, organized, and is able to work in a high volume role, in addition to the flexibility of working in multiple softwares and systems.  As part of the Closing team, you will deliver strong results against success KPIs.

How You Will Make An Impact:

• Preform key loan processing and closing actions at scale and speed while maintaining a high level of attention to detail
• Review and approve loans prior to closing to ensure they meet all requirements of the SBA 7(a) and the Bank’s packaging guidelines 

Deliverables You Will Be Measured On:

• Ensure all items from the pre-closer checklist are reviewed and accurate
• Ensure clean files with no errors, as performed by both internal and external reviewers
• Prepare and communicate a list of closing needs and requirements for the Relationship Manager to resolve with the borrower, including applicable forms
• Quickly with accuracy, respond to internal requests within defined timeframes

What We Are Looking For:

• 2+ years experience as a bank Loan Processor or Closing Specialist
• Detail-oriented and highly organized
• Basic SBA knowledge and experience preferred, ideally in SBA 7a <$500K
• Comfortable working with Macs, and familiar with Salesforce
• Ability to multitask and prioritize in a fast-paced environment
• Results-oriented and comfortable tracking and being measured against KPIs
• Passion for small business lending 
• You want to be a part of building something special! 
• Strong Communicator 

Opportunities & Benefits We Will Provide:

• Help redefine small business banking
• Competitive salary and equity in a fast-growing start-up
• 100% paid medical, dental, and vision benefits for employees and their domestic partners and dependents
• 100% paid life and disability insurance
• Flexible vacation policy
• 401k plan

More About SmartBiz:

• 60% + of the loans funded by our banks are for women-owned, minority, or veteran businesses
• Great Place to Work Certified, August 2022 - September 2024 USA
• Committed to DEI&B - Mogul Diversity Badge, 2022
• 2021 Top Small Business Lending Platform Award by LendIt Fintech
• American Banker's Best Places to Work in Financial Technology in 2017, 2020, 2021, 2022, and 2023
• Rated "excellent" by TrustPilot review website
• The company has raised $47 million in venture funding. Investors include Venrock, Investor Growth Capital, and First Round Capital.