Documentation Specialist

Great Place to Work Certified, August 2022 - August 2023 USA

Position Overview:

The Loan Documentation Specialist reports directly to the Closing Department Manager. The primary duties are performing a final validation of key data across documentation, the loan application and Credit Memo and confirming that all necessary pre-closing conditions are satisfied, approvals and signatures, both from the borrower and internal stakeholders, are obtained prior to securing PLP through the SBA Capital Access Financial System (CAFS) and generating the loan documentation in accordance with regulatory, SBA and Bank requirements. They are responsible for securing PLP through the SBA CAFS and preparing loan documents in LaserPro. They are responsible for the pre-boarding onto the Bank’s core system, coordination of wire transfer for funding and coordinating post-fund QC fundings. Facilitate clear communication between the loan closing department and other relevant departments to address any outstanding issues promptly. Stay updated on regulatory requirements and compliance standards to ensure adherence throughout the loan closing process. 

The ideal candidate has deep SBA knowledge and experience,  is detail oriented, organized, and is able to work in a high volume role, in addition to the flexibility of working in multiple softwares and systems.  As part of the Closing team, you will deliver strong results against success KPIs.

How You Will Make An Impact:

• Preform key loan processing and closing actions at scale and speed while maintaining a high level of attention to detail
• Review loans prior to closing to ensure they meet all requirements of SBA 7(a) guidelines and Bank guidelines

Deliverables You Will Be Measured On:

• Effectively and quickly with accuracy, respond to internal closing requests.
• Secure PLP from the SBA CAFS.
• Review the SBA/E-Tran approval sheet to understand the terms and structure of the loan request. This includes review of the credit approval and loan document request forms to determine the required documentation specific to the transaction.
• Manage the loan documentation process from start to finish by facilitating execution of loan documents, reviewing signed loan documents, and controlling loan funding.
• Utilize LaserPro software to prepare loan documents for the SBA loan closings in accordance with complete accurate data entry to ensure documentation completed complies with SBA SOP, Bank policy and procedures as well as governing regulations and within the department's service level agreement turn times.
• Review and properly document various SBA required agreements such as landlord waivers, franchise agreements, shareholder agreements, etc., to comply with SBA program requirements.
• Prepare loan files for post-closing review, monitor post-closing exceptions, and perform necessary follow-ups to clear all items
• Ensure clean files with no errors, as performed by both internal and external reviewers

What We Are Looking For:

• 5+ years experience working with SBA 7a loan closings and documentation processes
• Deep knowledge of LaserPro software, SBA CAFS (securing PLP and handling Error codes) and all relevant commercial and SBA loan Modules
• Deep SBA knowledge and experience, ideally in SBA 7a <$500K
• Comfortable working with Macs, and familiar with Salesforce
• Experience working with Fiserv and Sageworks
• Detail-oriented and highly organized
• Ability to multitask and prioritize in a fast-paced environment
• Results-oriented and comfortable tracking and being measured against KPIs
• Passion for small business lending 
• You want to be a part of building something special! 
• Strong Communicator 

Opportunities & Benefits We Will Provide:

• Help redefine small business banking
• Competitive salary and equity in a fast-growing start-up
• 100% paid medical, dental, and vision benefits for employees and their domestic partners and dependents
• 100% paid life and disability insurance
• Flexible vacation policy
• 401k plan

More About SmartBiz:

• 60% + of the loans funded by our banks are for women-owned, minority, or veteran businesses
• Great Place to Work Certified, August 2022 - September 2024 USA
• Committed to DEI&B - Mogul Diversity Badge, 2022
• 2021 Top Small Business Lending Platform Award by LendIt Fintech
• American Banker's Best Places to Work in Financial Technology in 2017, 2020, 2021, 2022, and 2023
• Rated "excellent" by TrustPilot review website
• The company has raised $47 million in venture funding. Investors include Venrock, Investor Growth Capital, and First Round Capital.