Job Application for Director of Implementation at SmarterDx

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We’re looking for an experienced, and very technical, leader in hospital SaaS implementations who can be the first dedicated leader over a three person team today at SmarterDx. Your influence will be instrumental in helping SmarterDx continue to achieve its aggressive growth targets and set clients up for continued success. The ideal candidate would have a deep understanding of what it takes to implement a workflow tool within a RCM user base.

SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

**This role is fully remote within the US**

What You’ll Do

Lead the implementation team & design process of new integrations with EMRs to support our existing (CDI and coding) and future products
Refine the implementation team to standardized technical and training processes
Collaborate with Sales, Data Engineering and CS to evolve and coordinate process for key hand-offs for rapid scale
Establish and monitor KPIs to track project and team performance
Identify key project risks and implement strategies proactively
Build efficient utilization the broader implementation team

What You Bring

5+ years of experience managing teams doing hospital SaaS implementations
History of designing integrations between EMRs and 3rd party applications using HL7v2, FHIR, and other interface technologies
Deep understanding of healthcare data and technology, specifically related to the RCM & CDI space
Positive, collaborative problem solving approach that can help team unblock issues
Strong organization and communication skills
Proven track record of building and refining scalable processes

Nice To Haves

Understanding of pre-bill edits in major EMRs
Hands-on-keys experience building integrations via HL7 or API
PMP, Six-Sigma or equivalent project management certifications
Experience with AI powered healthcare tools

Our Tech Stack

HL7/FHIR
Jira
Salesforce
Hex
Snowflake

Compensation

$225-250k base + equity

Benefits

Medical/dental/vision benefits
401k
Free One Medical membership
Parental leave
Remote first
Minimal bureaucracy
Incredible teammates!

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Your Pronouns

Will you now or in the future require SmarterDx to file a petition or application for employment-based visa status on your behalf to begin or continue employment with our company? If you are a US citizen, your answer to this question should be "no." If you are not a US citizen and you have non-immigrant status, for example F-1 or H-1, your answer to this question should be “yes.” Please note that we regretfully cannot provide sponsorship for new employment-based visa status at this time.

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This role is remote, however, you must currently reside in the United States in order to be considered. Do you currently reside in the United States?

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Director of Implementation

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