Back to jobs

IT Systems Engineer

Remote

About Smarter Technologies

Smarter Technologies is transforming healthcare technology through innovative automation, AI-driven workflows, and a commitment to improving outcomes for providers. With deep expertise across health tech and a rapidly expanding footprint, we’re scaling fast and looking for engineers who can help keep our systems and data safe.

Role Overview

We're seeking an IT Systems Engineer to build, manage, automate, and continuously improve our IT infrastructure as well as our global endpoint ecosystem, which primarily consists of macOS and Windows devices. You'll be instrumental in ensuring our environment is secure, reliable, and highly automated, integrating our systems, including M365, O365, Okta, Slack, MDM solutions, and more.

This role is for an engineer passionate about integrating systems and managing endpoints, leveraging Configuration-as-Code (CaC), GitOps principles, and automation to create a connected, intelligent, and adaptive IT environment that scales with the company.

Primary tech stack: macOS, Windows, MDM solutions, Okta, Microsoft 365, Python, Bash, Git.

Key Responsibilities

  • Integrate complex systems into Identity Management and implement new systems into the environment as they’re added.
  • Help manage Microsoft 365 / Office 365 Services such as OneDrive, SharePoint online, and Exchange Online.
  • Own and manage an MDM for device management.
  • Implement, test, and maintain GitOps workflows to ensure repeatable, auditable, and version-controlled changes across the client platform.
  • Develop and maintain scripts, policies, and configuration profiles to enforce compliance and automate device setup using scripting languages like Python and Bash.
  • Automate IT business processes.
  • Leverage APIs, webhooks, and automation to build and maintain visibility dashboards for device posture, compliance, and provisioning metrics.
  • Maintain vulnerability management processes and patch cadence across platforms.
  • Create technical and standard operating procedure documentation for workflows and policies.

What Success Looks Like

  • The deployment and configuration of macOS and Windows endpoints are primarily managed through automated and version-controlled GitOps workflows.
  • Users have a technology experience they love, the tools they need, and as consumers of an experience as possible.
  • Successfully assist with complex migrations of dispersed applications to a centralized environment.
  • Cross-functional collaboration with IT and Security teams results in a seamless and highly secure user experience for all employees.
  • Onboarding and Offboarding workflows are optimized.

Minimum Qualifications

  • 4+ years of experience as an IT Systems Engineer with a heavy hand in MDM solutions and endpoint management.
  • Proficient with scripting and automation using Bash, Python, or similar languages.
  • Experience managing SaaS products and configuring SSO solutions such as Okta.
  • Experience with Git, CI/CD pipelines, and Infrastructure-as-Code or GitOps methodologies.
  • Strong knowledge of macOS, Windows, endpoint automation, and enterprise support.
  • Strong understanding of API-based integrations (e.g., REST, Graph API) for SaaS platforms.
  • Experience managing Microsoft 365/Office 365 and associated services.
  • Excellent troubleshooting, documentation, and communication skills.

Bonus Points

  • Experience with Swift or Python for building internal tools or lightweight agent applications.
  • Familiarity with compliance frameworks such as SOC 2 or ISO 27001 and working in HIPAA-regulated HITRUST environments or similar.
  • Linux Client Platform Engineering experience.

Why Smarter Technologies?

  • Competitive compensation
  • Health benefits: Comprehensive medical, dental, and vision insurance
  • Time off: Generous leave policies and paid company holidays

Apply for this job

*

indicates a required field

Phone
Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Smarter Technologies’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.