Back to jobs

Sr. Product Designer

Austin or Remote

Join Our Mission to Revolutionize Healthcare

Smarter Technologies is the automation and insight platform for healthcare efficiency. As a leading AI-powered revenue cycle management (RCM) platform, we combine proprietary agentic agents, human-in-the-loop AI agents, clinical ontology, and global financial and administrative services. Our comprehensive platform empowers healthcare organizations to automate the entirety of their administrative and financial workflows—driving operational optimization, reducing costs, and enabling better patient experiences.

Behind every great agent is a great interface. We're not just building dashboards—we’re designing a new way for humans to collaborate with intelligent systems.

The Opportunity

We're looking for a Senior Product Designer to join a small, autonomous R&D team and help shape new product surfaces from the ground up. You'd be the second designer on the team, working directly alongside and reporting into the founding designer.

We're operating on a rare kind of canvas — greenfield products, modern stack, and no legacy constraints. The challenge isn't incremental improvement; it's first-principles design for problems that don't have established patterns yet. Revenue cycle management is one of the most complex, high-stakes operational domains in healthcare, and we're building the AI-native interfaces that will define how it gets done.

This role sits at the intersection of user needs, agent behavior, and system transparency. You'll own the end-to-end design process — from concept through craft — and play a defining role in how people engage with autonomous work.

What You'll Do

Develop & Maintain Our Design System — Build and evolve a component library of reusable, accessible components with documentation that empowers designers and developers alike.

Champion Accessibility & Performance — Ensure every interface meets WCAG standards. Be the team's advocate for inclusive, high-performance design across all surfaces.

Connect Design Across the Org — Partner with product, customer success, and engineering to understand real-world needs and shape the right solutions. You're the critical connector between these groups.

Leverage Modern Tooling — Use AI-assisted tools to research, ideate, design, and prototype faster. Help define best practices for these tools across the team.

Ship Great Work — Lead explorations from rough concepts to high-fidelity prototypes, partner closely with engineers for pixel-perfect execution, and share work regularly with stakeholders to move fast without losing quality.

Advocate for Users — Identify pain points, gather feedback, and continuously evolve the product experience. Bring a strategic mindset to tradeoffs, prioritization, and iteration.

What We're Looking For

  • 5+ years of product design experience at fast-paced software or AI companies.
  • A portfolio demonstrating your ability to craft interfaces that are both functional and beautiful — especially complex, data-rich, or workflow-heavy products.
  • Comfort operating across the full product lifecycle — from zero-to-one to system-level iteration.
  • Proven ability to distill complex systems into intuitive user flows and components.
  • A systems thinker who loves creating shared patterns and scalable design frameworks.
  • Experience designing AI-powered experiences — you understand agent behavior, trust-building, and system transparency.
  • Familiarity with the healthcare or medical technology space.
  • Strong communicator with opinions, loosely held — you can present and defend decisions with clarity and grace.
  • Bias toward action, rapid iteration, and continuous learning.
  • Experience designing for technical users — platform, B2B, or developer tools is a bonus.

Bonus Points If You...

  • Know your way around React, shadcn, ReactFlow, Highcharts, or Recharts — not as an engineer, but as a designer who can speak the language and close the gap with implementation.
  • Have experience with vibe coding workflows and integrating design systems into AI-assisted development environments.
  • Regularly use AI-native and non-AI research tools like Pendo, Dovetail, UserTesting.com, Claude, or NotebookLM — and have a real point of view on how to use them well.


You'll Thrive Here If You...

  • Want to define the future of human-AI collaboration — not just design another dashboard.
  • Sweat the details and are obsessed with systems thinking, polish, and usability.
  • Enjoy tight feedback loops with founders, engineers, and customers.
  • Love turning ambiguity into structure and momentum.
  • Have a high bar for craft and aren't afraid to own big, undefined problems end-to-end.

California Salary Range

$170,000 - $230,000 USD

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Smarter Technologies’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.