Commercial Account Executive

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is seeking change agents to join our sales team as an Commercial Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Trust is one of our core values, and as an organization, we execute that core value by maintaining and innovating on systems, processes and programs that secure our customers’ data.

You Will:

• Exceed software and services sales quotas
• Engage and qualify inbound leads and inquiries
• Develop and prospect new opportunities with existing customers in your territory
• Build executive awareness, sales pipeline, and bookings growth within your territory
• Balance both solution-based sales processes along with high transactional business.
• Track and utilize key metrics in order to forecast sales opportunities.
• Maintain accurate records in Salesforce leveraging MEDDICC qualification guidelines
• Other duties as assigned

You Have:

• 1-3 years of sales experience, ideally in the software or technology sector
• 1+ year experience managing and maintaining customer relationships in a B2B environment
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goal from assigned territory or set of accounts
• Ability to prospect for cross-selling and up-selling potential within existing book of business
• Knowledge of LinkedIn, ZoomInfo, Salesforce, Docusign, Outreach, Tableau
• Passion for working with new technologies and technical concepts
• Ability to deal well with adversity; remaining driven and resilient
• Excellent written and oral communication skills, B2 English Proficiency Level or higher
• Degree in Publicity, Marketing, Sales or Business Administration preferred or relevant work experience in sales. 

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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