Sr. Product Manager, Policy & Governance (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

As a Senior Product Manager for Policy & Governance, you will own the execution roadmap for a core product area that enables our enterprise customers to manage organizational risk, enforce internal usage policies, and maintain regulatory compliance across their Smartsheet deployment. This role plays a critical part in helping customers control how their data is used, shared, and retained - by both humans and AI systems. 

You will act as a key leader for platform governance, collaborating closely with engineering, UX, legal, security and sales teams to deliver solutions that provide granular control, ensure data integrity, and drive adoption of our premium governance and control features.

This is a high-impact, hands-on role for a strategic thinker who is customer-obsessed, understands the needs of IT/Governance teams, and is passionate about solving complex policy enforcement and data lifecycle management challenges at scale.

You Will:

• Contribute to the long-term vision for a core area of Smartsheet's policy enforcement, data lifecycle management, and governance capabilities, ensuring these products meet enterprise standards
• Own the execution roadmap for critical governance capabilities, including retention and deletion policies, data classification and enterprise controls that manage external sharing
• Serve as the primary product owner on corporate governance, AI governance, data privacy (e.g., GDPR, CCPA), and organizational policy requirements, aligning cross-functional teams around effective compliance solutions
• Identify, scope, and help lead monetizable governance offerings, working closely with pricing and sales teams to drive adoption of features that enable centralized control and compliance reporting
• Collaborate closely with Legal and Security teams to translate evolving regulatory requirements and internal policy needs into actionable product features and API capabilities
• Analyse market trends, competitive offerings, and customer feedback from CIOs, Compliance Officers, and IT Administrators to inform feature prioritization and contribute to overall strategic product decisions
• Represent governance product capabilities internally and externally (e.g., with customers and partners), clearly communicating the value and controls provided by your owned features
• Collaborate effectively with and offer informal mentorship to engineering and design team members, fostering a culture of technical excellence and collaborative product delivery
• Perform other duties as assigned

You Have:

• 5+ years of product management experience, including delivering impactful SaaS or enterprise software solutions
• 2+ years of direct experience in governance, compliance, or information management product management, focusing on data retention, policy enforcement, or eDiscovery for B2B enterprise customers
• Proven ability to define and execute feature-level roadmaps for complex and regulated platforms
• Deep technical understanding of data lifecycle management, compliance frameworks, international regulatory requirements (e.g., GDPR), US domestic regulatory requirements (eg. HIPPA, CCPA), and how policy engines enforce rules across large data sets
• Demonstrated success in driving cross-functional team collaboration (including compliance officers and legal counsel).
• Excellent storytelling skills and the ability to communicate complex compliance and policy concepts effectively to technical, customer, and executive audiences
• Data-driven mindset with a focus on governance adoption KPIs and business metrics to guide feature prioritization and measure product outcomes
• Legally eligible to work in India on an ongoing basis
• Fluency in English is required

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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