Stability Manager

WHO ARE WE? 

We are the Health and Wellbeing Collective, an exciting new Global Business Unit within Unilever built with a start-up mindset. In North America these include OLLY, Liquid I.V., SmartyPants, Welly, Onnit and Nutrafol. Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Our mission, with our science-backed and disruptive portfolio, is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization.  

As part of the Health & Wellbeing Collective, we are building an operational platform to support companies in the Vitamins, Minerals and Supplements (VMS) space called the VMS Co-Op. The VMS Co-Op will host OLLY and SmartyPants and will grow to include other VMS companies and future acquisitions as well.  

OLLY is a fast-growing San Francisco based company working to bring simplicity and delight to the world of nutrition. Yes, stuff like vitamins, probiotics and supplements to help you be you. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s at? So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We are also a B-Corp, so doing social good is built into our DNA. 

SmartyPants is a dynamic and fast-growing Los Angeles based supplement company focused on providing premium all-in-one vitamins for the entire family.  From the start, SmartyPants has been about family, authenticity and a core commitment to our collective well-being.  SmartyPants believes in making it easier to stay healthy by providing best-in-class products that also taste great. We're industry leaders in testing, transparency and advocacy, from sourcing the highest-quality ingredients to testing and packaging.   

The VMS Co-Op works in an agile and entrepreneurial way, collaboratively within the team and with our Health & Wellbeing colleagues. We work together to look at the big picture strategically as well as roll up our sleeves and get our hands dirty. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to add to our unique culture and join our ambitious team. 

Position Overview: 

Reporting to the Director Regulatory Affairs, the Stability Manager is responsible for ensuring that the SmartyPants and OLLY stability programs are compliantly executed to support shelf life for commercial product according to regulations, guidances, and internal procedures. This role will focus heavily on reviewing stability reports and creating stability protocols, stability conclusions, regression analyses, and shelf-life justification documents. You will also support stability investigations as needed. The Stability Manager reports directly to the Director Regulatory Affairs and is part of the Quality and Regulatory Team. 

What You’ll Do: 

• Oversee annual stability study program responsibilities for all commercialized products. 
• Collaborate with Regulatory Affairs, PD, and QA Stability Managers to create real-time stability protocols for new and annual studies. 
• Collaborate with operations to ensure product samples are appropriately tracked, pulled, and sent to the appropriate labs. 
• Act as the liaison for contract labs to ensure studies are initiated, samples are tested according to the testing interval, and results are reviewed in a timely manner against protocol requirements. 
• Resolve outstanding issues with contract labs related to delays, discrepancies, and lab errors. 
• Maintain a highly organized stability database with COAs for all completed and ongoing stability studies. 
• Compile stability data and author stability conclusions to support stability shelf life. 
• Execute complex stability data assessments that include statistical regression analysis, extrapolation, and release limit estimates. 
• Partner with OLLY PD/Unilever HWC to recommend analytical testing methodologies based on data quality and historical application. 
• Provide stability-related feedback for change controls; track and manage the execution of change control stability tasks. 
• Lead stability out-of-specification investigations, generate investigational reports, and implement corrective/preventive action activities as needed. 
• Elevate issues requiring attention to the Regulatory Affairs Director and/or VP VMS QA and RA. 
• Maintain a high-level knowledge of regulatory requirements, industry best practices, stability management, and data analysis. 

What You Have: 

• 6-8 years of experience managing stability programs in a GMP environment, ideally for dietary supplements in the US. 
• Bachelor’s degree in biology, chemistry, food sciences, or another closely related discipline. 
• Minimum of 3-4 years of technical writing experience, ideally including data visualization. 
• Must have a strong understanding of regression analysis and industry guidelines related to stability data analysis requirements. 
• Understanding of ICH guidelines, CFR regulations, and other global standards that apply to dietary supplement stability. 
• Strong organizational and data management skills with a focus on consistency, quality, and order. 
• Working knowledge of dietary ingredients, analytical methods, and ingredient degradation characteristics. 
• Strong project and task management skills; experience owning larger-scale projects from initiation to successful completion. 
• The ability to work independently and carry out responsibilities accurately and efficiently. 
• The ability to multi-task and thrive in a deadline-driven environment. 
• Dedication to a solutions-based way of thinking—you ask questions, learn quickly, and bring smart options to the table. 

 What you’ll get: 

• Robust benefits package with employer contribution 
• Monthly wellness perks 
• Flexible work hours 
• FREE SmartyPants Vitamins plus a friends & family discount 
• Dog-friendly office 
• Casual dress code & open office environment 
• Volunteer opportunities 
• A rewarding career at a company with a strong mission, great culture, and super fun, passionate people 

The pay range for this position is $105,000 to $125,000. SmartyPants Vitamins takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is bonus eligible. SmartyPants Vitamins employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays. Any coverages for health insurance will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.   

What to expect during the interview process:

• Initial video screen with a member of our Talent team
• Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Smarty’s on the team
• Round 2: 2-3 conversations with team or cross functional Smarty’s
• Final Round: Homework*

*At SmartyPants Vitamins, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs

Office Environment: 

SmartyPants is a fast-moving and mission-driven company that values transparency, excellence, and transformation. This role operates on a hybrid schedule, with in-office presence required twice a month at the end of each month. The remaining workdays are remote.

SmartyPants Vitamins is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

About Us: 

We are SmartyPants Vitamins – the best-selling vitamin and supplement brand known for making high-quality, nutrient-dense, unbelievably delicious gummy multivitamins for the whole family. In 2020 we joined Unilever as part of the Health & Wellbeing Collective, yielding additional support as we continue to grow the brand globally. From the start, SmartyPants Vitamins has been about family, authenticity and a core commitment to our collective well-being.  SmartyPants believes in making it easier to stay healthy by providing best-in-class products that also taste great.   

We're industry leaders in testing, transparency, and advocacy, from sourcing the highest-quality ingredients to testing and packaging.  We have an appreciation for the comedy and intensity that comes from working in a company with explosive growth and a strong sense of social responsibility. 

Our mission is to bring better health to the real world. How? By making premium products that are crafted to fit delightfully into the lives of real families, and by giving back to women and children in need with the help of our partners at Vitamin Angels. With over 27MM nutrient grants donated to date, and happy customers all over the world, we are well on our way to accomplishing our goal.