Job Application for Human Resources Manager - North America / East, SMCP Group at SMCP NORTH AMERICA (US, CANADA)

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SMCP - Sandro, Maje, Claudie Pierlot

Position: Human Resources Manager - North America / East (HYBRID Work Schedule - MUST be available to work onsite in our NYC Corporate Headquarters 3 days per week).

Location: SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY 10005

COMPENSATION RANGE: $110,000- $120,000

Who We Are

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values. With a portfolio comprising four distinguished global brands – Sandro, Maje, Claudie Pierlot, and Fursac – our influence spans 46 countries from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets. Complementing our physical presence, our eCommerce websites in the U.S. and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe.

Visit our Global Company website at https://www.smcp.com/en to learn more.

What Sets Us Apart as an Employer in the Global Luxury Fashion Space

At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars – Product, People, and Planet – our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB). Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture. Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members. Our strong financial results are bolstering or appeal as an employer, marking 2021 as our “comeback” year. Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success. Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion.

What We Are Looking For

The HR Manager serves as a strategic partner to business leaders, driving HR initiatives that foster an inclusive, high-performance culture. This role is responsible for leading HR operations for a designated employee population, ensuring alignment with business goals while delivering an exceptional employee experience.

What You'll Be Doing:

Job responsibilities include but are not limited to the following:

Employee Relations & Engagement

Serve as a trusted advisor to field leadership on complex employee relations matters, providing strategic guidance and risk mitigation strategies.
Lead investigations and resolution of sensitive employee issues in partnership with HR leadership and legal counsel.
Coordinate and consult with HR leadership on performance management issues, including corrective action and termination.
Maintain accurate and secure records in support of employee relations, engagement, discipline and safety processes.

HR Business Partner support

Partner with district and regional leaders to develop action plans around organizational development opportunities.
Drive performance management processes, including goal setting, coaching, and succession planning.
Analyze HR metrics and provide actionable insights to influence business decisions and improve organizational effectiveness.
Facilitate leadership training and development programs to build managerial capability across the organization.
Conduct exit interviews with store managers and employees, as needed.
Review Onboarding and Exit Survey feedback and share with district managers on a regular basis.
Provide support and direction related to HR processes including the performance evaluation and merit increase processes.

Talent Acquisition

Support recruitment of store employees by reviewing, editing as necessary, and approving job requisitions and offer letters in the Company’s talent acquisition system
Collaborate with hiring managers to optimize talent acquisition processes and enhance candidate experience.
Partner with HR team to ensure competitive offers and retention strategies.
Support field teams in building a strong talent pipeline through proactive networking and employer branding initiatives.
Leads planning and participation in college career fairs, representing the company brand and engaging prospective talent.

HR Operations & Compliance

Oversee background check reviews and take timely action to mitigate risk.
Manage unemployment claim responses and ensure compliance with legal standards.
Provide employment verification for designated employee group, when not available through The Work Number
Support Workers’ Compensation case management, including filing and follow-up, as needed.
Process the onboarding and offboarding of employees in the designated employee group in the Company’s HRIS system.
Ensure accurate and timely resolution of HR inquiries via Company’s HRIS system.
Maintain full compliance with company policies, employment laws, and safety regulations.

Who You Are:

Ideal education, previous work experience, special skills (e.g., foreign languages), requirements, and personal characteristics.

Qualifications:

Bachelor’s degree
3+ years of related experience
Strong Analytics skills
Some local travel required

Special Skills:

Foreign Languages, a plus

Personal Characteristics:

Highly motivated, self-starting individual & strategic thinker
Must be hands on and enjoy working in a highly creative and entrepreneurial environment
Strong interpersonal and communications skills (verbal and written)
Must be detail oriented, organized and flexible
Must have strong multi-tasking skills and be able to work well under pressure
Demonstrate strong project management, team leadership and the ability to deliver results
Flexible and able to adapt to change within an evolving group

What We Will Provide in Return:

- Manager Annual Bonus Program
- Health, Vision, and Dental Insurance
- Generous shopping discount
- Generous PTO Bank
- 12 corporate holidays with early dismissals the day before the holiday.
- 401K Savings Plan
- Culture of Engagement
- Career Growth Opportunities
- Flexible hybrid work schedule
- 4 completely remote workweeks per year.

Organizational Structure - Reporting Relationships

Internal:

Direct Supervisor: Director of Human Resources
Executive Head: Vice President, Human Resources

NYC COMPENSATION RANGE

$110,000 - $120,000 USD

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Dear Applicant,

Thank you for considering employment with SMCP. As part of our commitment to fostering a diverse and inclusive workplace, we invite you to voluntarily provide demographic information. Your responses will remain confidential.

By answering these questions, you help us to ensure our workforce reflects the rich tapestry of backgrounds, experiences, and perspectives that make our company stronger. Understanding the diversity of our team allows us to create a supportive environment where every individual can thrive and contribute their best work.

We recognize the importance of privacy and respect your decision whether to answer these questions. However, we encourage you to consider the positive impact your voluntary participation can have on our ongoing efforts to build a more inclusive workplace where everyone belongs.

Thank you for your cooperation and for being a part of our commitment to diversity, equity, inclusion, and belonging.

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Human Resources Manager - North America / East, SMCP Group

What We Are Looking For

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