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Benefits Configuration Tester

Lehi, UT; Plano, TX

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

  • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
  • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
  • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

As a Benefits Configuration Tester, you will be responsible for performing the necessary configuration testing to ensure requirements are met for new implementations and maintenance changes. In this role, you will create and maintain testing suites.


What you will do:

  • Organize testing suites based on requirements and plan designs.
  • Create test plans, test documentation, and execute batch testing for assigned projects.
  • Document detailed defect reports for issues uncovered during testing
  • Critical thinking, such as analyzing data and/or interpreting rules,
    drawing logical conclusions, and applying smart solutions to unique situations
  • Acquire an understanding of SmithRx claims adjudication system and upstream/downstream processes.
  • Comply with standards regarding benefit design and configuration, including HIPAA, NCPDP, and SmithRx internal business standards.
  • Follow department process flow to include issue resolution and utilization of company reporting tools.
  • Contribute toward department performance and service level guarantees, achieving individual performance goals around accuracy and timeliness.
  • Assist in the development of process improvements focusing on efficiency and accuracy.
  • Communicate effectively (written, verbal/presentation, and active listening).


What you will bring to this role: 

  • Associate degree or equivalent work experience is required.
  • At least 2 years of benefits configuration or testing experience in healthcare. PBM or managed care experience is preferred but not required.
  • Internal Candidates Only: 1+ years of experience at SmithRx will be accepted in lieu of [2+ years experience in benefits configuration or testing]
  • Previous testing experience is preferred.
  • Moderate skills in Microsoft Excel are required.
  • Strong problem-solving and analytical skills.
  • Impeccable attention to detail and accuracy in work products.
  • Strong organizational, problem-solving, written and verbal communication, and interpersonal skills.
  • Ability to work independently as well as part of an extended cross-functional team.
  • Self-driven, results-oriented work ethic with a positive outlook.
  • Ability to take initiative with little to no direction.

How to Apply:

  • Review the job requirements and ensure you meet the eligibility criteria listed above.
  • Share your interest in applying for the role with your current manager.
  • Complete your application through Greenhouse for the specific job opening and include an updated resume.

What SmithRx Offers You: 

  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
  • 3 Weeks Paid Time Off
  • 12 Paid Holidays
  • Paid Parental Leave Benefits
  • Flexible Spending Benefits 
  • 401(k) Retirement Savings Program 
  • Short-Term and Long-Term Disability
  • Wellness Benefits
  • Commuter Benefits 
  • Employee Assistance Program (EAP)
  • Well-stocked Kitchen In Office Locations
  • Professional Development and Training Opportunities

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