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Clinical Product and Content Manager

Raleigh, NC or Remote

About SonderMind

At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android.

About the Role

Are you ready to shape the future of mental health care? As a Clinical Product and Content Manager, you'll lead the charge in developing innovative self-care tools that empower clients and providers alike. This role is a unique opportunity to blend clinical expertise with product management to create impactful solutions that enhance patient outcomes, streamline healthcare delivery, and foster engagement.

What you'll do 

  • Champion the Clinical Voice: Drive the creation and evolution of clinical self-care tools by collaborating with cross-functional teams and ensuring alignment with best practices.
  • Content Management: Develop and maintain a robust library of clinical resources that empower clients and complement provider care. Collaborate with marketing to bring impactful content to life.
  • Gather Insights: Work directly with providers, clients, and internal teams to translate clinical needs into actionable product features.
  • Boost Adoption: Create strategies to encourage high engagement and usage of self-care tools among clients and providers.
  • Measure and Optimize: Analyze performance metrics and clinical outcomes to refine features and ensure ongoing success.
  • Collaborate Across Teams: Partner with engineering, design, and marketing to bring features to market effectively and efficiently.

What does success look like?

  • Build strong internal and external relationships, understand our tools and roadmap, and launch impactful clinical content.
  • Continuously improve tools based on outcomes and feedback, demonstrating measurable impacts on patient engagement and satisfaction.
  •  Enhance patient care and reduce healthcare burdens through effective self-care tools.
  • Deliver solutions that clients and providers love.
  • Contribute to revenue growth and adoption metrics by driving engagement and expanding market reach

Who You Are

Required Qualifications:

  • Valid Clinical Licensures: (LCSW, LMFT, LPC, LP, and others)
  • 3-5+ years of experience in healthcare or health-tech, with a focus on clinical products.
  • Strong understanding of healthcare systems, clinical workflows, and self-care tools.
  • Proven ability to work with healthcare providers and stakeholders to gather feedback and drive adoption.
  • Experience in driving clinical improvements and managing product life cycles from ideation to launch.
  • Excellent communication, project management, and leadership skills. 

Preferred Qualifications:

  • Experience working in a startup environment.
  • Familiarity with telehealth, remote monitoring, and patient engagement platforms. 

Our Benefits 

The anticipated salary rate for this role is between $104,000-$110,000 per year.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

  • A commitment to fostering flexible hybrid work
  • A generous PTO policy with a minimum of three weeks off per year
  • Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
  • Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
  • Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
  • Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
  • 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
  • Travel to Denver 1x a year for annual Shift gathering
  • Fourteen (14) company holidays
  • Company Shutdown between Christmas and New Years
  • Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity 
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

 

 

 

 

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