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Partner Growth Specialist (Health System Partnerships)

Boston, MA or Remote

About SonderMind

At  SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive,  SonderMind  defines  care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter. 

 

About the Role

SonderMind is looking for a strategic, data-driven Partner Growth Specialist to help grow and optimize our partnerships with leading health systems. This role is ideal for someone with a background in management consulting, healthcare strategy, or business operations who is passionate about building systems that drive conversion, yield, and long-term impact.

You’ll partner closely with the Health Systems account team to provide the insights, operational infrastructure, and strategic plans that enable strong, high-performing relationships with enterprise partners. This role will report to our Director of Healthcare System Partnership.

What you'll do

  • Drive Strategic Enablement for Account Teams: Partner closely with the Health Systems team to design and implement the strategies, workflows, and tools that empower account managers to operate at scale, focus on the highest-value work, and drive measurable partner outcomes.

  • Analyze Performance to Optimize Conversion and Yield: Own key partner metrics—such as referral conversion, clinical yield, and engagement—and use them to identify performance gaps, develop actionable insights, and recommend data-driven strategies for improvement.

  • Surface Opportunities that Shape Product and Partnerships: Leverage data and partner feedback to identify trends that inform partnership strategy, shape product development, and support SonderMind’s continued differentiation in the enterprise behavioral health market.

  • Design Scalable Operational Frameworks: Develop and evolve repeatable processes, templates, and planning frameworks to support the full partner lifecycle—from onboarding and activation to growth and retention.

  • Influence Cross-Functional Execution: Collaborate with Product, Analytics, Care Coordination, and Marketing to ensure our offerings align with partner needs and strategic goals. Act as the connective tissue across teams to remove friction and accelerate outcomes.


What does success look like?

  • You’ve developed tools and processes that improve conversion rates and increase clinical yield across partner accounts

  • Your dashboards and reports drive key partner engagement decisions and surface early indicators of risk and opportunity

  • The account management team feels more focused, efficient, and strategically supported in their work

  • You’ve helped SonderMind scale repeatable, data-informed processes to support a growing portfolio of health system clients

 

Who You Are

  • 2+ years in healthcare consulting, analytics, or a similarly strategic, data-heavy role supporting health systems or enterprise healthcare clients. Knowledge of clinical systems is a must.
  • Excellent verbal and written communication skills. Ability to communicate to internal and external stakeholders.
  • Proficient in analyzing large datasets, synthesizing information,  diagnosing HS partner issues and translating it into actionable solutions.
  • A passion for Healthcare System partner and patient satisfaction and a strong desire to help partners achieve their goals of patients receiving behavioral healthcare through Sonderind.
  • Empathetic and patient in handling concerns.
  • Ability to collaborate cross-functionally with care coordination, analytics, product, and to ensure a successful experience. Highly collaborative within the Health Systems Team.
  • Strong understanding of healthcare business models, operations, and levers of revenue and efficiency
  • Excellent organizational skills with the ability to manage multiple partners and priorities simultaneously 

 

Our Benefits 

The anticipated salary range for this role is $88,000 - $110,000. Final compensation will be determined based on a variety of factors, including relevant experience, skills, education, and past performance. In addition to base salary, this position may also be eligible for a variable bonus and equity.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

  • A commitment to fostering flexible hybrid work
  • A generous PTO policy with a minimum of three weeks off per year
  • Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
  • Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
  • Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
  • Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
  • 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
  • Travel to Denver 1x a year for annual Shift gathering
  • Fourteen (14) company holidays
  • Company Shutdown between Christmas and New Years
  • Supplemental life insurance, pet insurance coverage, commuter benefits and more!

 

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

 

Equal Opportunity

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

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