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Events & Customer Marketing Coordinator

Toronto, Canada (Hybrid); Vancouver, Canada (Hybrid)

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Events and Customer Marketing Coordinator to primarily support event execution and customer marketing initiatives that drive both sales pipeline and customer engagement. You will help ensure smooth, coordinated delivery across key programs while contributing to broader marketing efforts as needed. This role partners closely with Demand Gen, Content, Sales, Customer Success, and Product to ensure alignment and cohesive execution across initiatives.

SOCi expects to pay a base salary in the range of $67,000 - $73,000 CAD. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling thI e workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.

SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!

How You’ll Make an Impact

  • Support the coordination and execution of SOCi events, including regional events, webinars, virtual experiences, and the annual Reimagine Conference.
  • Assist with event logistics such as scheduling, vendor coordination, asset preparation, shipping, registration management, and internal communication.
  • Help develop and organize event promotional materials, including emails, landing pages, social posts, and other multi-channel assets.
  • Support customer marketing initiatives by assisting with email campaigns, lifecycle touchpoints, direct mail programs, and engagement efforts.
  • Coordinate with the social media manager to plan and schedule event- and customer-marketing-related social content.
  • Collaborate with cross-functional teams such as Demand Gen, Content, Sales, Customer Success, and Product to ensure alignment on event and campaign needs.
  • Assist in updating and maintaining marketing calendars, project plans, timelines, and shared documentation.
  • Support content-related tasks such as drafting or proofreading copy, preparing event descriptions, updating landing pages, and coordinating asset creation with designers.
  • Assist with CRM tasks, including list preparation, data cleanup, tagging, tracking, and campaign setup.
  • Pull basic reports and support the tracking of event effectiveness, campaign performance, and customer engagement metrics.
  • Conduct research on venues, vendors, event opportunities, competitive activities, and industry trends.
  • Organize and maintain digital assets, content libraries, and shared resources to support team efficiency.
  • Support general marketing operations and cross-functional projects as team and business needs evolve.
  • Be flexible and open to additional responsibilities as assigned.

What You’ll Need to be Successful

  • Hybrid Opportunity: This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
  • Must Have:  
    • 0–2 years of experience in marketing, events, or related roles (internships or project experience welcome).
    • Strong organizational and project management skills, with the ability to manage multiple tasks, timelines, and priorities.
    • Excellent written and verbal communication skills with strong attention to detail.
    • Basic understanding of digital marketing concepts, including email, landing pages, and multi-channel campaigns.
    • Familiarity with marketing tools such as CRM systems, marketing automation platforms, or project management software (e.g., Salesforce, Marketo, ClickUp) is a plus.
    • Comfortable working with data, pulling basic reports, and using spreadsheets to support tracking and analysis.
    • Resourceful problem-solver with a proactive mindset and willingness to take initiative.
    • Ability to adapt quickly, learn new tools and processes, and contribute to evolving team needs.
    • Creative thinker who brings new ideas, approaches, and attention to brand consistency.
    • Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
  • Desired Skills (but not required):  
    • Basic copywriting or content editing skills 

Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

This position will remain open with applications due by Feb 25, 2026. This position is being hired on an urgent basis. The application window may close before Feb 25, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

What SOCi Provides to You

  • Comprehensive Benefits Package (full-time permanent, non-contract roles only)
    • Health insurance plans, dental, and vision
    • Wellness incentives
    • 401(k) plan with employer match
  • Flexible Work Environment  (full-time, non-contract roles only)
    • Flexible paid time off
    • Quarterly wellness days
    • Paid holidays
    • Unique employee engagement programs 
  • Empowering Career Growth and Success 

What’s Important at SOCi

Led by a team of industry experts, SOCi is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of SOCialites work from home around the globe! 

Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.  

SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note that if selected for a position at SOCi, you will be required to complete an E-Verify check to confirm your eligibility to work in the United States (if applicable).

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