Operations Coordinator, Executive Team

Company Overview:
Second Order Effects (SOE) is an engineering consulting firm that transforms uncertainty into fully functional hardware and software. We work on projects at all stages of development; we perform analysis, build prototypes, and take products to market. Our team solves high-impact problems across numerous industries, including automotive, aerospace, consumer electronics, industrial automation, biomedical, and green energy. Our designs control rocket engines, manage satellite communications, instrument fusion reactors, and are enjoyed by consumers around the world. The only thing we won’t build is weapons.

Founded in 2016, Second Order Effects has 50+ employees (and counting!) in offices in El Segundo, California and Redmond, Washington. We've worked with >130 clients on > 300 projects as a partner, on retainer, or on demand.

How do we do this? We empower others, build the right thing, lead with curiosity, and own the outcome. Learn more at soeffects.com!

Team Overview:
The Operations Team at SOE supports the company as a whole to create the necessary environment for the best engineering to occur. Each member of the team comes from unique and diverse backgrounds to ensure the company is properly resourced and that money flows smoothly and responsibly throughout the organization.

Job Overview:
As the Operations Coordinator for the Executive Leadership Team, you will act as a gatekeeper and advocate for engineering leadership, influencing priorities and driving efficiency in a fast-paced, team-oriented environment. You will collaborate with functions across the company, act as an enthusiastic ambassador of SOE, and wear many hats to accelerate company growth and success. Ideally, you are eager to gain exposure to a wide variety of problems and have a tenacious attitude towards problem-solving and project execution.

What You Will Do:

• Act as the primary point of contact for senior engineering leadership, managing communication with both internal and external stakeholders and ensuring timely responses to emails and inbound messages
• Prioritize and manage senior engineering leadership’s calendars, which includes  organizing external meetings with customers and internal meetings with various SOE teams
• Manage basic purchases, contractor engagements, expense reports, and travel coordination in partnership with our Operations team
• Attend  key internal and external meetings, where you will document and communicate action items to ensure timely follow-up and execution
• Assist in the preparation of presentation materials, meeting agendas, and other deliverables through research, analyzing data, and stakeholder communication
• Partner with our Office and People Operations team to plan and facilitate employee engagement events, such as parties, lunch BBQs, and team dinners.
• Anticipate the needs of the engineering leadership team and proactively come up with solutions to mitigate issues, concerns, or conflicts
• Interface with other executives and departments to support company objectives across the organization

What You Will Need:

• Bachelors Degree in Psychology, Education, Business, Humanities, Philosophy, English, or a related field
• Exceptional people and communication skills (written and verbal) 
• Ability to build and maintain relationships both internally and externally 
• Ability to maintain confidentiality and discretion when dealing with and communicating sensitive information
• Ability to anticipate potential problems and effectively generate and implement solutions 
• Ability to manage and prioritize multiple projects simultaneously 
• High level of organization and attention to detail
• High level of empathy and patience for others
• Comfort with interfacing directly with executives and engineering leaders 

What Would Be Useful:

• Experience with managing the complex calendar of a Director or VP level individual
• Experience with interfacing with C-suite executives 
• Experience working in a small business/startup/tech/consulting environment 
• Ability to match voice and tone in written format 
• High degree of proficiency with analytical tools, spreadsheets, R
• General interest in learning about engineering challenges 
• Curiosity for technology, electronics, hardware/software systems, or business organization
• Experience with Confluence, Jira, CRM tools, and ATS systems 

Benefits:

• Compensation range of $70,490-$97,110 + equity incentive plan
• Flexible work hours and work from home policy 
• 100% employer-paid health insurance (Medical, Dental, Vision) for employees + 50% dependent coverage
• Unlimited paid time off policy, 11x paid company holidays, 12x paid sick days
• 401(k) retirement account and employer matching (Safe Harbor 4%)
• Generous paid parental leave
• Relocation assistance available if 50+ miles away from the office
• Electric Vehicle (EV) charging ports
• Daily catered lunches, snacks, and accessible kitchen

Additional Requirements: 

• Applicant must be willing to work 40 hours a week on-site in El Segundo, California, USA
• Applicant must be eligible to work on export controlled projects
• Job Type: Full-time (Salary)

Export Control Requirements:

• To conform with U.S. Government export control regulations, including the Export Administration Regulations (EAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Unfortunately, we are unable to provide sponsorship at this time.

If you don’t meet 100% of the preferred skills and experience, we encourage you to still apply!
Second Order Effects is proud to be an Equal Opportunity Employer; employment with SOE is governed on the basis of excellence and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.