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Manager, People Experience Operations

New York Metropolitan - Hybrid

Our Story

Launched in 2015, Sol de Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil’s beauty rituals, warmth, and spirit. Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.  

Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of TIME100’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace. 

What You'll Do

At Sol de Janeiro, our people are the core of everything we do. As the Manager, People Experience Operations, you’ll oversee and enhance the employee experience throughout the entire employee lifecycle. You’ll manage the daily operations of the People Experience team, making sure that every process, from onboarding to offboarding, is efficient, compliant, and filled with Sol’s signature joy. You’ll supervise a People Experience Specialist, collaborate cross-functionally with People, Finance, IT, and Legal, and play a vital role in creating scalable systems and processes that keep our growing global team connected, informed, and supported.

What You’ll Be Working On

 

HR Systems & Data Management

  • Oversee all employee data in our HR systems (HiBob, Greenhouse, TriNet, etc.), ensuring accuracy, confidentiality, and compliance.
  • Generate reports and insights to support business and people strategy decisions.
  • Lead system enhancements, integrations, and process automation in partnership with IT and HRIS vendors.
  • Manage audits and ensure compliance with employment laws and data privacy regulations across regions.

Onboarding & Offboarding

  • Oversee the full onboarding experience from pre-hire logistics to new hire orientation and systems setup.
  • Manage offboarding processes, including exit documentation, system terminations, etc.
  • Continuously optimize onboarding and exit workflows to ensure consistency, compliance, and exceptional employee experience.

Payroll & Benefits Support

  • Partner with our PEO and Payroll teams to ensure accurate and timely data for payroll processing.
  • Manage benefits data changes, leave tracking, and audit processes.
  • Resolve discrepancies across People Experience, payroll, and benefits systems in a timely and proactive manner.

Policy & Compliance

  • Maintain and update company policies and employee handbooks to reflect regulatory and internal changes.
  • Ensure compliance with local, state, and federal employment laws.
  • Lead documentation retention and compliance audits.

Employee Experience

  • Serve as a trusted point of contact for People Experience-related inquiries and employee support.
  • Partner with People Experience leadership and ERGs to plan and execute engagement initiatives, cultural moments, and wellness programs.
  • Champion Sol’s people-first culture through programs that foster inclusion, recognition, and connection.

Process Improvement & Projects

  • Identify opportunities to streamline workflows and enhance the employee experience.
  • Lead People Experience projects such as HRIS upgrades, policy rollouts, and organizational change initiatives.
  • Implement scalable processes to support Sol’s global growth.
  • Team Leadership
  • Manage and mentor the People Experience Specialist, ensuring high performance and professional growth.
  • Build a collaborative, solutions-oriented team culture centered on warmth, accuracy, and care.

 

Must Haves

 

  • Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
  • 5+ years of progressive experience in People Operations, HR generalist, or related HR functions, with 1–2 years managing a direct report.
  • Strong working knowledge of HR systems (HRIS/ATS), payroll processes, and employment compliance.
  • Exceptional organizational skills with a keen eye for accuracy and detail.
  • Proven ability to manage multiple priorities in a fast-paced, high-growth environment.
  • Strong interpersonal, communication, and relationship-building skills across all levels of the organization.
  • Demonstrated ability to handle sensitive information with discretion and integrity.
  • Proficiency in Microsoft Office Suite and HR systems such as HiBob, TriNet, and Greenhouse.
  • A proactive, people-first mindset, passionate about building joyful and efficient employee experiences.

 

#LI-Hybrid

Salary Range

$90,000 - $115,000 USD

Why Sol de Janeiro?

  • Competitive salary and bonus program
  • Flexible hybrid work environment with opportunities for collaboration and growth
  • Inclusive culture that values diverse perspectives and celebrates individuality
  • The chance to be part of a fast-growing, award-winning global beauty brand

 The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time. 

Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com. 

https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro

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