Back to jobs

Associate Deal Desk Analyst

Remote US

Who we are.

Solo empowers teams to build and scale their AI infrastructure using cloud-native tech. Most companies have shifted from asking 'How can we make AI useful?' and are instead now asking 'How do we take our AI projects to production?'. A recent MIT study reveals a shocking 95% of GenAI projects never make it there or fail to deliver positive ROI. At Solo, our AI initiatives are helping teams bridge that gap from pilot to production.

With our roots in critical cloud infrastructure (gateways, proxies, service mesh) trusted by Fortune 500s, Solo is uniquely positioned to lead AI's next wave. As a nimble startup, we innovate faster, our engineers contribute to high-impact OSS (we're a top CNCF contributor) and solve real scalability challenges.

Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, AI, Security, Networking, Microservice Applications and Infrastructure Modernization.

About the role.

We’re looking for an organized, detail-oriented Associate Deal Desk Analyst to join our team. This role is a great opportunity for someone early in their career who is interested in learning how deals move from quote to close in a high-growth startup environment.

As an Associate Deal Desk Analyst, you’ll help support the day-to-day deal process by reviewing opportunities, validating Order Form details, maintaining accurate records, and partnering with teams across Sales, Finance, Legal, and Customer Success. You’ll play an important role in helping the business run smoothly while gaining hands-on experience across the deal lifecycle.

This role is a strong fit for someone who enjoys problem-solving, likes working with systems and processes, and takes pride in being thorough and reliable. You do not need deep deal desk experience to succeed in this role. We’re looking for someone who is eager to learn, comfortable asking questions, and excited to grow in an operations-focused career path.

This is a remote role for applicants based in the US. We are unable to sponsor work visas for this role at this time.

Job Description:

  • Review and validate Salesforce opportunities for accurate product configuration, pricing, and required fields.
  • Approve order forms in Ironclad and ensure all commercial terms, billing details, and legal requirements are accurate prior to signature.
  • Help manage deal close processes by updating records, attaching documentation, and ensuring key steps are completed
  • Send license keys or provisioning details to the appropriate teams/customers post-close.
  • Act as a point of contact for Sales for deal-related questions, policy clarifications, and order-form guidance.
  • Support process documentation and help identify opportunities to make workflows clearer and more efficient
  • Assist with ad hoc projects related to systems, reporting, and cross-functional operations work

Job Requirements:

  • 1–3 years of experience in operations, sales support, finance support, customer operations, business administration, or a related role
  • Strong attention to detail and high level of accuracy
  • Ability to work independently 
  • Excellent communication skills
    Ability to partner effectively and collaboratively with Sales and other cross-functional teams.
    Comfort working in a dynamic startup environment where priorities may shift quickly.
    Ability to stay organized and manage multiple tasks at once
    Ability to work independently while also knowing when to ask questions or escalate issues
  • Experience with Salesforce, Ironclad, NetSuite, or similar systems is a plus—but not required if you’re eager to learn.

What you’ll love about Solo.

At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges.

Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow.

 

Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Create a Job Alert

Interested in building your career at Solo.io, Inc.? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Solo does not provide employment sponsorship at this time so candidates must be authorized to work in the United States without sponsorship now and in the future.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Solo.io, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.