Part-Time EV Sales and Customer Engagement Specialist

Join Sony Honda Mobility of America Inc.

Sony Honda Mobility of America Inc. is a proud subsidiary of Sony Honda Mobility Inc., a 50/50 joint venture between Sony and Honda, headquartered in Tokyo, Japan. Our American headquarters in Culver City, California, established in March 2023, is at the forefront of bringing the innovative electric vehicle, AFEELA, to the US market. AFEELA embodies the essence of "FEEL," creating an interactive relationship where people and mobility connect through advanced sensing and network technologies.

At Sony Honda Mobility of America, we are dedicated to moving people through innovative solutions inspired by diversity. Join us in shaping the future of mobility with creativity, technology, and a commitment to excellence. Apply now to make a difference!

Position Summary

Sony Honda Mobility of America (SHMA) is building a high-performing EV Sales and Customer Engagement team to deliver a premium, end-to-end ownership journey for AFEELA. This posting is specifically for a Part-Time Customer Engagement and Sales role that will provide critical on-site coverage for both our Fremont, CA location and the AFEELA Studio at Valley Fair Mall in the San Jose area. Availability to work at both locations is a firm requirement for this role.

This is a customer-facing, part-time role supporting the full sales and engagement lifecycle. You will lead demos and test drives, support pipeline activity, assist in closing opportunities, and deliver a premium brand experience in the studio and at events. You will also travel to other SHMA sites and events across California as needed.

This role is ideal for a polished, customer-obsessed professional with a luxury mindset and a passion for EV innovation who desires part-time flexibility while staying deeply connected to premium retail and mobility technology.

Job Responsibilities

• Engage prospects, qualify customer needs, conduct tailored product presentations, and support test drives that showcase AFEELA design, technology, and performance.
• Support the full sales lifecycle including lead follow-up, appointment coordination, proposal support, delivery preparation, and post-delivery engagement.
• Represent SHMA at the Fremont location, the AFEELA Studio at Valley Fair, and local brand activations with a premium hospitality-driven standard.
• Maintain accurate CRM records of activities, customer interactions, and follow-ups to support conversion and pipeline visibility.
• Develop strong product knowledge across vehicle features, charging, connected services, and ownership benefits.
• Strengthen customer loyalty through onboarding support, service coordination assistance, and invitations to owner and brand experiences.
• Collaborate with Marketing, Delivery, Service, and Product teams to ensure consistent handoffs and customer communication.
• Help maintain presentation-ready studio environments at both Fremont and Valley Fair locations.
• Share customer insights and feedback to improve sales programs, studio operations, and overall engagement strategy.

Required Qualifications for Position

• 2 to 5 years of experience in premium automotive, luxury retail, or high-end technology sales or customer engagement.
• Demonstrated ability to support or execute a full sales process from qualification through delivery and follow-up.
• Exceptional communication and relationship-building skills with a consultative, customer-first approach.
• Proven availability and flexibility to provide coverage at both the Fremont, CA location and the AFEELA Studio at Valley Fair Mall in San Jose.
• Ability to work evenings, weekends, and holidays as business needs require.
• Willingness to travel to other SHMA sites and events across California as needed.
• Proficiency with CRM platforms and productivity tools including Microsoft Office and Google Workspace.
• Valid driver’s license and clean driving record.

Preferred Qualifications for Position

• EV sales or direct-to-consumer automotive experience with familiarity in charging and connected services.
• Background in luxury or premium brands with high-touch customer engagement.
• Multilingual skills such as Japanese, Spanish, Mandarin, or Hindi.
• Experience supporting studio operations, roadshows, experiential events, or VIP clienteling.

Additional Details

• Work Arrangement: Primarily on-site in Fremont, CA, with frequent travel to other California locations listed above.
• Role Structure: We are considering full-time and part-time hires from the same candidate pool. Lead-track opportunities based on performance.
• Visa Sponsorship: Not available for this position.
• Confidentiality: Your application will be treated as strictly confidential.

The anticipated pay for this position is $30–$37.50 per hour plus bonus potential. This range does not include other compensation components or benefits that an individual may be eligible for. The actual rate offered depends on factors such as qualifications, years of relevant experience, unique skills, education/certifications, and work location.

Sony Honda Mobility of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Disability Accommodation for Applicants

Sony Honda Mobility of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at SHMA-Recruiting@sony-honda-mobility.com Please indicate the position you are applying for.

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