Product Safety and Compliance Manager

United Kingdom, London

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role Overview:

As the Product Safety and Compliance Manager, based in London, you will join PlayStation’s Global Compliance Team, playing a vital role in ensuring our products meet regulatory and safety standards across the EMEA region. This position offers a unique opportunity to develop a comprehensive understanding of PlayStation’s regulatory and supply chain operations while contributing directly to the successful launch of our innovative products.

In this highly operational role, you will collaborate with key internal teams and external stakeholders across the Sony Group, acting as a critical partner in navigating complex compliance requirements. Your expertise will be essential in maintaining product safety and supporting PlayStation's commitment to delivering exceptional gaming experiences.

What you’ll be doing:

  • Ensure PlayStation products comply with all regulations, including Safety, EMC, Radio, and Energy Efficiency across multiple regions, including Europe, Customs Union, Middle East South Africa, India and Australia.
  • Lead certification processes for new product launches, coordinating with the Tokyo head office, local partners, testing labs and agencies to achieve timely approvals.
  • Collaborate with product development teams to incorporate compliance into the design and development process.
  • Develop and implement strategic approaches to meet all regulatory requirements for successful product launches.
  • Track changes to certification and test standards, ensuring documentation is current and products meet all compliance requirements until the end of life.
  • Build and refine compliance procedures and coordinate business optimization projects to improve efficiency.
  • Conduct comprehensive legal tracking to ensure regulatory compliance requirements are implemented throughout the business by the enforcement date.
  • Proactively communicate new requirements to cross-functional teams and senior management.
  • Investigate Market Surveillance inquiries and manage non-compliance investigations, working with relevant teams to implement corrective actions.
  • Lead investigations into alleged safety incidents, conduct detailed analysis and implement corrective action. Train stakeholders in reporting systems and assist the legal department.
  • Foster a collaborative culture within the global product compliance team, ensuring regional consistency and alignment.
  • Conduct training sessions to educate internal teams on compliance standards and practices.

What we’re looking for:

  • Degree in Engineering or HTEC in Electronics or computer hardware-related field
  • Proven years of experience in one or more regulatory compliance fields (Safety, EMC, Radio testing and certification)
  • Product compliance experience relating to labeling, instruction manuals and packaging
  • Strong interpersonal skills with a proven ability to work collaboratively within a team

Benefits:

  • Discretionary bonus opportunity
  • Hybrid Working (within Flexmodes)
  • Private Medical Insurance
  • Dental Scheme
  • 25 days holiday per year
  • On Site Gym
  • Subsidised Café
  • Free soft drinks
  • On site bar
  • Access to cycle garage and showers

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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Thank you so much for considering a role with us! Should this position not be the perfect fit right now, we would be excited about the chance to explore future opportunities with you. By selecting "Yes," you’ll allow us to keep your details on file for the next 24 months. This means we can reach out to you about other exciting roles that may fit your skills and interests as they come up. We’re eager to stay connected!  

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Sony Interactive Entertainment Europe Limited (‘SIEE’) is committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Collecting diversity data is intended to help SIEE maintain equal opportunities best practice and identify barriers to workforce equality and diversity. Please read this notification and consent before you decide whether to submit your diversity data in the survey below. 

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