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Software Engineer II Platform Data Reliability

United States, San Mateo, CA

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Software Engineer II – Platform Data Reliability & Automation

Ready to level up your career? Join PlayStation as a Software Engineer II focused on Platform Data Reliability and Automation and help build reliable, scalable experiences for millions of players around the globe.

At PlayStation, we’re known not only for delivering exceptional gaming experiences but also for fostering an engineering environment centered on innovation, creativity, collaboration, and technical excellence. We welcome passionate engineers who enjoy solving challenging problems and are excited about shaping the future of play.

Role Overview

We are seeking a Software Engineer II (Platform Data Reliability & Automation) to help build, automate, and operate scalable data platforms using Infrastructure as Code (IaC) and cloud technologies.

This role focuses on improving the reliability and automation of NoSQL, streaming, and caching services across AWS and GCP environments. You’ll develop automation, observability, and operational tooling supporting technologies such as Cassandra, Aerospike, Kafka, and Redis.

Working alongside senior engineers, platform teams, and product teams, you’ll contribute to highly available infrastructure supporting billions of transactions and millions of players globally. By applying software engineering and database reliability engineering principles, you’ll help reduce manual work, improve system uptime, and make data services easier and safer for engineering teams to use.

Responsibilities

  • Develop, maintain, and improve Infrastructure as Code and configuration-management automation using tools such as Terraform and Ansible to provision, configure, monitor, scale, and manage NoSQL, streaming, and caching platforms.
  • Build automation that enables repeatable and reliable deployment of data services across cloud and hybrid environments.
  • Contribute to the reliability, availability, scalability, performance, and resiliency of platform data services.
  • Contribute to defining, measuring, and improving service-level indicators, service-level objectives, and error budgets.
  • Develop automation for operational activities such as scaling, failover, backup, recovery, upgrades, and routine maintenance.
  • Build and enhance observability solutions using metrics, logging, tracing, dashboards, and alerts.
  • Troubleshoot issues affecting Cassandra, Aerospike, Kafka/MSK, Redis, and related platform services.
  • Participate in on-call rotations and incident response, contributing to root-cause analysis and the implementation of permanent fixes.
  • Write reliable, maintainable, and well-tested Go code for infrastructure automation, platform services, and operational tooling.
  • Collaborate with engineering, platform, security, and operations teams to integrate and deliver reliable data services.
  • Create and maintain operational documentation, procedures, runbooks, and automation playbooks.
  • Participate in code reviews, technical design discussions, and continuous improvement initiatives.
  • Explore practical applications of AI-assisted automation, anomaly detection, automated remediation, and developer-productivity tooling where appropriate.

Skills and Qualifications

  • Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.
  • 3+ years of experience in software engineering, database reliability engineering, site reliability engineering, platform engineering, or a related field.
  • Experience developing production software in Go, with an understanding of idiomatic code, testing, concurrency, error handling, and maintainability.
  • Hands-on experience developing or maintaining Infrastructure as Code or configuration-management tools such as Terraform or Ansible.
  • Experience deploying or operating workloads on Kubernetes.
  • Experience with AWS or GCP and familiarity with managed services such as MSK, DynamoDB, ElastiCache, Memorystore, or equivalent technologies.
  • Working knowledge of one or more NoSQL, caching, or streaming technologies, such as Cassandra, Aerospike, Kafka, AWS MSK, or Redis.
  • Understanding of distributed systems concepts, including availability, consistency, replication, fault tolerance, and horizontal scaling.
  • Working knowledge of Linux, networking, storage, and common system-troubleshooting techniques.
  • Familiarity with observability tools and practices, including metrics, logging, tracing, alerting, and dashboard creation.
  • Ability to independently diagnose and resolve technical problems within a defined scope, learn unfamiliar systems, and seek guidance when addressing complex or ambiguous challenges.
  • Strong written and verbal communication skills, with the ability to collaborate effectively across teams.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role
is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

 

The estimated base pay range for this role is listed below.

$150,100 - $225,100 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

 

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Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population.  
 
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Use of AI in Recruiting 


We use artificial intelligence and other automated tools to assist with certain aspects of our recruiting process, including reviewing applications and supporting candidate evaluation. For example, we use Greenhouse's AI-powered Talent Matching tool to compare information in your application against job-related qualifications and criteria established by our recruiting team. More information about Greenhouse, including about its features and its Privacy Policy, may be found at its website. These tools assist our recruiting team and do not make hiring decisions. 


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