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Analyst, Digital Operations

United States, New York, New York

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

 

As an Analyst, Digital Operations you will provide support with various supply chain enhancement projects, as well as own processes related to the maintenance, clearance & distribution of our audio/video digital catalog. 

What you'll do:

  • Role model SMG’s Global People Promise, Values and Behaviors in all that you do, helping to drive a sustainable high-performance culture within our business
  • Provide onboarding support of Digital Service Providers (DSPs) to SME’s reporting specifications, ensuring data compliance, and providing regular status updates to key stakeholders
  • Continuously work with Operations, Technology teams and labels to manage projects that improve overall supply chain and maximize efficiencies in our supply chain
  • Assist with the claiming/monetizing of SME’s video catalog and allowlisting process across various DSPs
  • Aid in the clean-up of ownership conflicts and reference overlaps
  • Manage daily label queries and communications with DSPs
  • Create and manage training & documentation including maintaining an up-to-date central repository/wiki for DSP-specific processes.
  • Monitor the health of delivery channels and resolve failures
  • Support Label Operations team ad-hoc

Who you are:

  • BA/BS degree or equivalent practical experience required; 1-3 years process/account management experience preferred
  • Must work well under deadline pressure; detailed-oriented, adaptable, and accepting of abrupt change and unforeseen challenges
  • Ability to drive projects from initiation to completion independently
  • Strong oral and written communications skills including the ability to communicate independently with external partners, senior management, and Sony Music Labels
  • Experience working with general index databases, advanced proficiency in Excel and Word, and intermediate proficiency in Access.

What we give you:

  • You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
  • A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
  • An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
  • Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
  • Investment in your professional growth and development enabling you to thrive in our vibrant community.  
  • The space to accelerate progress, positively disrupt, and create what happens next  
  • Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for.  The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

New York Pay Range

$65,000 - $72,000 USD

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