Supply Manager - non-recruit

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

The Supply Manager is a key role within Ceremony of Roses’ Operations department. The primary function of this role is to manage the end-to-end process of Ceremony of Roses’ supply business, meaning the wholesale supply of non-royalty bearing merchandise to a variety of clients.  

Within this process, the Supply Manager will be responsible for client onboarding, purchase order precurement, invoice generation, and final reconciliation. The Supply Manager works closely with the Finance, Freight & Logistics, and Account Management teams to ensure accuracy, consistency, and visibility across all supply-related activity. A successful candidate in the role will have excellent attention to detail, strong communication skills, and a problem solving attitude when approached with challenges.

The role reports direcly to the VP of Operations, Artist Brand Accounts.

What you'll do:

• Manage the end-to-end process of Purchase Orders (POs) and invoicing for activity across the supply revenue channel. Create, route, and submit purchase orders to clients, department heads, and internal teams. Submit billing requests and track deposits and invoices from issue to payment, keeping documentation organized and up to date. Track and file freight and shipment records. Serve as the go-to person for the status of operations and performance within the supply revenue channel.
• Review Production’s supply COGs sheets to ensure cost inputs are accurate and aligned with expected margins. Flag any issues related to profitability and route the COGs for internal approval before order confirmation. 
• Coordinate with Account Managers and clients to gather all required details for setting up new customers in the system. Ensure billing info and contact details are accurate, and provide visibility to both operations and finance teams.
• Track the movement of goods between global COR offices and support inter-company supply activity. Work with SME labels, and SME global offices to ensure POs and invoices are issued and processed correctly. Maintain compliance with internal protocols.
• Collaborate with Account Managers and Finance to deliver accurate forecasting across the supply revenue channel. Provide clear, organized reports on COGS, profitability, and overall performance as needed by the VP of Operations, Artist Brand Accounts, or other stakeholders.
• Assist the Logistics & Inventory Manager with organizing and processing product donations to charities, non-profits, and other organizations. Coordinate documentation, inventory allocation, and internal approvals to ensure such programs are executed and with compliance.

Who you are:

• 2 years of experience in Supply Chain Management, Business Administration, or a related field.
• Strong organizational, communication, and teamwork skills, with experience working across cross-functional teams.
• Ability to manage multiple tasks, set priorities, and meet deadlines simultaneously.
• Experience with Asana or other work-flow management systems preferred.
• Strong problem-solving skills and attention to detail.
• Able to work independently.
• Proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

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