Associate Account Manager
ABOUT SOTHEBY'S
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.
THE ROLE
The Valuations Department is responsible for working with clients and specialists across all categories globally to provide valuation services and more for our clients. Serving as the liaison with senior business getters and specialists, the Associate Account Manager will act as the internal main point of contact throughout the valuation process primarily for collections working with Sotheby’s Financial Services (“SFS”). SFS enables clients to unlock the liquidity in their fine art and collectible assets through technology and innovation. With the spirit of a fintech startup, the stability of a large established organization, and its position at the center of the art ecosystem, the SFS team unites around the goal of leading the future of art financial services. Additionally, the Associate Account Manager will also be responsible for general administrative tasks for the department and to provide additional support to Valuations Account Managers as needed.
RESPONSIBILITIES
- Act as project lead for and provide support to SFS-focused Valuations and large quick turnaround projects and as valuation project manager for large, complex, long-term valuations frequently requiring organization of specialists and regional staff
- Manage the entire valuation process including but not limited to: communicating and managing client expectations; preparing valuation proposals and agreements; carrying out pre-valuation walk-throughs or document review; calculating and communicating to the client associated fees, organizing, scheduling and accompanying specialist team on client visits; following up with specialists regarding values, comparables and/or comparable basis paragraphs; setting, communicating and monitoring deadlines to clients and specialists; managing the movement of documents through the production and proofing process and producing and reviewing final documents to ensure product meets Sotheby’s high appraisal standards and sending these to the client
- Possess detailed knowledge of the types of valuations and requirements as well as IRS requirements
- Ability to establish and maintain strong working relationships with Sotheby's colleagues across many departments, as well as external clients including bankers, lawyers, advisors, family offices and collection managers
- Pro-actively build valuation opportunities through relationship development and maintenance of internal and external client relationships
- Ability to identify other business opportunities throughout the valuation process and engage the appropriate colleagues, creating proposals and acting as lead Consignment Manager when necessary
- Work with Proposals, Consignment Management, Client Strategy and Fiduciary Client Group on sale and estate related projects as needed
- Attend on-site and off-site events as required
- Participate in internal meetings, serving as a representative of Valuations
- Other strategic and ad hoc projects as assigned by Head of Department and/or Director of Account Management
- Serve as a reliable contact to colleagues outside of the department, assisting with agreements, valuation output, finals and other misc. requests
- Review record center requests and assist with recalling files
- Other ad hoc projects as assigned by Head of Department or Director of Account Management
IDEAL EXPERIENCE & COMPETENCIES
- BA and 2-4 years of client and/or auction related experience
- Valuation system experience preferred
- Excellent organizational and time management skills
- Strong ability to problem-solve
- Excellent written, verbal, interpersonal and client service skills
- Strong team player, detail oriented, flexible, accurate, discreet, dependable, resourceful and able to multi-task gracefully
- Ability to work independently in a fast-paced, deadline-driven environment
- Ability to work overtime and to travel as needed
- Knowledge of all Microsoft Office applications, particularly Microsoft Word, Excel and Teams, as well as Adobe
- Flexibility to work some evenings and weekends when necessary
The proposed base salary for this position ranges from $55,000-$70,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
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