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IT Field Support Specialist (Imaging) - TS/SCI with Full Scope Poly is Required
Columbia, MD
Total Compensation range of $49,970 - $57,880 per year
Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more......Sound Engineering Solutions is excited to announce a Sign-On Bonus for the successful candidate hired for this role! Join our team during this festive season and enjoy a rewarding career with additional perks.
Active & Current TS/SCI with Full Scope Poly is REQUIRED
Job Title: IT Field Support Specialist (Imaging)
Location: Columbia, MD
The job duties are as follows:
- Utilizes MDT servers to deploy latest computer image to new and recycled computers.
- Fulfills equipment requests for newly imaged workstations according to daily work priorities.
- Configures computers, communications devices and peripheral equipment.
- Trains site personnel in proper use of imaging tools.
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
- Ensure image benches are operational. If operational status is lost alert proper management team
Requirements:
Active & Current TS/SCI CI Poly or with Full Scope Poly is REQUIRED
- Minimum education and experience level: High school/GED and four (4) years of experience AND 8570 Certification. Preferred Security +
- Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches.
- Demonstrated ability to read and understand technical manuals and schematics.
- Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
- Able to manage time and priorities effectively.
- Able to work efficiently with minimal supervision.
- Proficient in working with end-users remotely.
- Demonstrated expertise in Microsoft Windows 7 and 10.
- Familiar with Active Directory security and policies.
- Excellent analytical and problem solving skills.
- Outstanding communication skills to relate with team members and support workers.
- Must be able to drive a company vehicle and lift 50 lbs.
- Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.
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