Talent Acquisition Scheduling Support Specialist

Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world.

The Talent Acquisition Scheduling Support Specialist ensures that interview scheduling and other coordination-related processes and workflows are well run. The role coordinates interview coordination efforts in North America, Europe, and Asia. This primarily involves completing administrative tasks related to setting up hiring projects, creating/scheduling interviews, and communicating with internal stakeholders and candidates. The position reports to the Senior Manager of Global Talent Delivery while working closely with the Talent Acquisition Coordinator. The primary competencies required in this role include Customer Focus, Attention to Detail, Computer Literacy, Problem-Solving, Accountability, Stress Tolerance, Teamwork, and Oral and Written communication.

In this role, you will:

• Coordinate with candidates, recruiters, hiring managers, and interviewers to ensure interviews run smoothly.

• Utilize Slack to communicate with hiring project stakeholders and stay aligned with expectations.

• Utilize Confluence to organize, create, and update hiring project documents.

• Utilize the Applicant Tracking System (ATS), Gem, to complete interview scheduling tasks.

• Utilize pre-assessment tools like Coderpad.io to complete interview-related requests.

• Identify inefficiencies in processes/workflows and implement improvements.

• Be an ambassador of SoundHound AI's culture and values in all candidate interactions.

• Perform other tasks not explicitly mentioned above, but that fall within Talent Acquisition coordination and administration

We would love to hear from you if:

• You have a Bachelor's degree and 1-2 years of experience handling scheduling requests and stakeholder communication, preferably on a recruitment team

• You have native-level English proficiency (written). TOEFL iBT 110+, Cambridge C1 Advanced/C2 Proficiency, IELTS Academic band 8.0+, or equivalent score required

• You are proficient in Google Suite and web-based applicant tracking systems, preferably Gem

• You have experience scheduling meetings/interviews that involve multiple people across multiple time zones

• You have experience handling sensitive and confidential information

• You can maintain a high work rate without sacrificing quality and accuracy

• You have exceptional organizational and prioritization skills that allow you to stay on track

• You have experience analyzing data, building spreadsheets with functions and formulae, and creating data visualizations using products like Looker Studio

By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win.

Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.

Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers. 

To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.

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