88. Customer Success Specialist

We're looking for a Customer Success Specialist to join Source Meridian, and you could be the perfect fit!

👩‍💻 About the company

Source Meridian is a development software company that works to solve the industry’s most challenging problems in healthcare practices. We are laser-focused on specific technologies in the healthcare and life science industries: Healthcare technology, artificial intelligence, and healthcare interoperability.

👀 What we’re looking for

Must-have:
✅ 2+ years of experience in Customer Success, Account Management, or related client-facing roles
✅ Ability to build long-term relationships with clients
✅ Excellent problem-solving and conflict resolution skills
✅ Comfortable working with CRM tools such as HubSpot or Salesforce
✅ Ability to understand technical products and translate customer needs to internal teams
✅ Familiarity with project management tools (e.g., Jira, Asana, Monday.com)
✅ Proficiency in CRM platforms like HubSpot, Salesforce, or Zendesk
✅ Familiarity with data storage and management systems (e.g., Snowflake, AWS, Azure)
✅ Advanced knowledge of SQL to query customer data and generate insights.
✅ Inglés avanzado (B2)

Nice to have:
🌟 Background in healthcare or health-tech environments
🌟 Experience working in agile or fast-paced tech teams

✨ What we offer:

✔ Permanent contract 📄
✔ Learning and continuous growth environment 🚀
✔ Benefit package focused on health and well-being 🎉
✔ Competitive salary based on your experience 💰

📍 Apply only if you reside in Colombia or Ecuador.

At Source Meridian, you’ll be part of one of the best tech-health companies!