Commercial Account Manager

Southwind is a leading innovator in the home services industry, featuring renowned brands like 1-800-GOT-JUNK?, You Move Me, and Shack Shine. Committed to excellence in customer service and employee satisfaction, we're expanding across 50+ locations in US and Canada. Join us and help redefine home services.

The responsibilities of the Commercial Account Manager include customer management, service excellence, cross-department communication, successful presentation and implementation of service programs, and meeting/exceeding a sales quota. Commercial Account Managers  will experience a robust sales training program, mentorship, leadership development, and advancement opportunities.

Location: Mission, KS (In-Office)

Salary: $65,000 - $75,000 total compensation

What you'll do:

• Develop and execute strategic account plans to grow existing client relationships, focusing on maximizing revenue potential and expanding service offerings within your assigned portfolio.
• Conduct regular business reviews with key accounts to understand their evolving needs, identify growth opportunities, and ensure high levels of client satisfaction and retention.
• Analyze account performance metrics and customer data through CRM systems to identify upsell and cross-sell opportunities within your existing client base.
• Partner with clients as a trusted advisor, providing solutions that align with their business objectives while maintaining strong relationships through consistent communication and proactive problem-solving.
• Lead quarterly business reviews with strategic accounts to discuss performance, set goals, and develop action plans for continued growth and partnership enhancement.
• Coordinate with internal teams to ensure client success, resolve any service issues, and maintain high levels of customer satisfaction.
• Stay current with industry trends and client business developments to identify new opportunities for account expansion and deeper partnerships.

Why Southwind?:

• Competitive Compensation.
• Career advancement opportunities with professional development and leadership training.
• Recognized for our award-winning culture as "Best Places to Work" and "Fast 50 Company" by Business Journals and “100 Fastest Growing Companies” by Ingram’s Magazine.
• Comprehensive benefits package including health, life, dental, and vision insurance.
• 401k matching program and options for HSA/FSA, AD&D, and more.

Join Us: At Southwind, we believe in fostering a dynamic work environment where you can make an impact and are provided with the tools, support, and resources you need to grow your career and thrive. Join our team and help us revolutionize the home services industry! Apply now!

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran friendly employer.

What you'll bring:

• 1+ years of account management or B2B sales experience with a proven track record of growing existing accounts preferred
• Demonstrated success in client relationship management and account retention
• Bachelor's degree in business, marketing, or a related field
• Strong analytical skills with the ability to interpret account data and develop strategic growth plans
• Experience with CRM software and account planning tools
• Excellence in relationship building and consultative selling approaches
• Proven ability to manage multiple high-value accounts simultaneously
• Strong presentation and business communication skills

Join Us: At Southwind, we believe in fostering a dynamic work environment where you can make an impact and are provided with the tools, support, and resources you need to grow your career and thrive. Join our team and help us revolutionize the home services industry! Apply now!