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Product Owner

Remote/Hybrid if local to Maryland

Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.

Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.

We are Sparksoft!

ROLE & RESPONSIBILITIES: 

Sparksoft is a fast-growing woman-owned small business that provides innovative technical solutions to the federal government. We are seeking a Product Owner to help support CMS’s Enterprise Portal Services (EPS) program who will thoroughly understand business space and its underlying data, inputs and outputs. A successful Product Owner should have strong analytical and problem-solving skills, excellent communication and collaboration abilities, and a deep understanding of business processes and operations.

  • Analyze and organize requirements into epics and stories, generate clear acceptance criteria
  • Lead refinement sessions and collaborate with Business Analysts and team to prioritize backlogs
  • Work with external teams to define timelines and identify and mitigate potential risks
  • Collaborate with the scrum team to maximize velocity
  • Work with internal and external stakeholders to refine priorities and ensure alignment with product goals
  • Record meeting minutes and key decisions and distribute them with stakeholders
  • Maintain continuous communication with customers, project SMEs, and key stakeholders to collect and document business requirements in support of program objectives
  • Contribute to project documentation, support Program Interval planning, perform requirements review
  • Ensure product delivery by tracking epics and stories to closure
  • Identify opportunities to enhance processes and address customer pain points based on process optimization, technology, change management, or improved communication
  • Trace customer requirements from inception through delivery
  • Assist with user acceptance testing (UAT), and create Business and Functional Requirement Documents
  • Understand and translate technical details to clear and actionable stories and enablers
  • Build relationships with external stakeholders, clients and internal teams
  • Identify, gather and analyze data to understand business problems and opportunities
  • Evaluate potential risks and recommend resolutions
  • Collaborate with the development team to provide ongoing support and maintenance for implemented solutions
  • Act as the primary point of contact with clients, external teams, and other stakeholders

REQUIRED EXPERIENCE: 

  • Possess strong knowledge of Agile methodologies (such as Scrum) and Scaled Agile Framework (SAFe), with a clear understanding of Agile, principles, roles and ceremonies
  • Demonstrate exceptional analytical and conceptual thinking skills, as well as proficiency in documentation
  • Exhibit strong verbal and written communication skills, attention to detail, and the ability to follow up in a timely manner
  • Have experience facilitating PI planning sessions, backlog refinement sessions, sprint planning, retrospectives, and daily standups
  • Experience in creating detailed reports and presenting information to both technical and non-technical audiences
  • Possess expertise in using JIRA, Confluence and SharePoint for managing requirements and familiarity with other Agile tools such as Trello, Mural etc.
  • Possess outstanding communication, presentation, and leadership skills
  • Candidates must be able to obtain and maintain a Public Trust clearance
  • Candidates must have lived in the United States 3 out of the past 5 years

PREFERRED EXPERIENCE: 

  • Experience working in CMS projects.
  • A Scaled Agile Framework (SAFe) certification or other Agile-related certification
  • Knowledge of Product Management best practices

EDUCATION & CERTIFICATIONS:

  • Bachelor's degree (or higher)
  • 7+ years of experience as a Business Analyst/Product Owner in an Agile environment

If you need accommodation seeking employment with Sparksoft Corporation, please email Sparksoft.Accommodations@sparksoftcorp.com or call 410-424-7700. Accommodations are made on a case-by-case basis.

At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at abuse@sparksoftcorp.com upon receiving a suspicious request.

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