LiveOps Specialist

Who we are: 

Let's have fun shaping your future!

We are Socialpoint, a world-renowned mobile game studio proudly part of the Zynga & Take-Two Interactive family. We’re the creators of hits like Dragon City, Two Dots, Top Troops, and Monster Legends, loved by hundreds of millions of players around the globe.We craft the best social games, bringing joy from Barcelona to the world. Now, we want to bring the world to Barcelona! At Socialpoint, work and play intertwine seamlessly, and we celebrate the diversity that makes us stronger. No matter who you are or where you’re from, you’re welcome here. Join us for a future where making games is as thrilling as playing them!

Position Overview:

We're looking for a Live Ops Specialist to join the Dragon City team and help us deliver world-class experiences to millions of players. This role focuses on executing and maintaining live content within the game, ensuring everything runs smoothly, accurately, and on time.

As a Live Ops Specialist, you'll work closely with Liveops PM, producers,  tools developer, game designers, QA and other cross-functional partners to configure and launch in-game events, promotions, and offers. Your ability to manage complexity, follow structured processes, and maintain high standards will directly impact the player experience.

We’re looking for someone with a strong business and player orientation, a production mindset, and the ability to work effectively with systems and configuration tools

Responsibilities: 

• Configure and schedule in-game events, offers, and promotions using internal tools based on specifications from the game team.
• Ensure timely and accurate setup of live content across multiple game systems.
• Coordinate with QA to validate configurations and troubleshoot issues before and after launch.
• Maintain and manage live ops calendars, tracking all deployments and updates.
• Collaborate with design, product, analytics, CRM, and engineering teams to support content delivery.
• Analyze event performance and contribute ideas to improve future live content and player engagement.
• Contribute to process improvements and documentation to streamline future operations.

What we are looking for:

• 3+ years of experience in live operations, Design or  QA or a similar coordination/execution role.
• Strong attention to detail and high standards for accuracy.
• Comfortable working with spreadsheets, content management systems, or internal tools.
• Proactive communicator with solid organizational and follow-up skills.
• A player-first mindset, with an interest in understanding what makes events engaging and effective.

What's in it for you as a Socialpointer?

• Hybrid working model: we ask you to come to our Barcelona office at least 2 days per week
• A generous 25 days of annual leave, plus public holidays
• Private medical insurance for you and your family to keep your health bar full
• Disability and life insurance
• Choose from the latest iOS or Android device when you join (phone or tablet)
• Free language lessons in English, Spanish and Catalan
• Spotify Premium to add the perfect soundtrack to your adventure
• Legendary social events and parties to let off some steam
• Take-Two Interactive employee stock purchase plan (eligibility criteria applies)
• Professional development budget for skills training

Onsite perks include:

• State of the art gym facilities
• Free breakfast, lunch, and specialty coffee
• Onsite physiotherapist and hairdresser (no wallet needed!)

The list goes on and on… so get your game on and apply now! Click “Apply” to level up and submit your application in English.

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at recruitment@socialpoint.es to request any accommodations or for support related to your application for an open position.

Please be aware that Socialpoint does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Socialpoint also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Socialpoint’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs, socialpoint.es, take2games.com email domain).